Job Description
About the Role
We are seeking an experienced and charismatic Lodge Manager to oversee the daily operations of our lodge/villa in Port Elizabeth. The ideal candidate will be a natural leader with excellent people skills, able to provide exceptional guest service while maintaining high standards of health and safety.
Key Responsibilities
- Overall oversee daily operations of the lodge/ villa, including accommodations, food & beverage, dining, recreational activities, and guest services.
- Supervise lodge staff, including training, scheduling, and performance management.
- Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns.
- Enforce health and safety standards and procedures.
- Stay updated on industry trends, regulations, and best practices.
- Ensure positive guest experience and great attention to detail throughout the guests’ stay.
Requirements
A positive, energetic, and caring attitude. Willingness to assist in all departments. Fostering successful teamwork and building strong rapport within the team. Experience in running all aspects of the different lodge departments. Excellent People skills. Excellent Computer Skills (Windows, Office, especially Excel, Res-request, and Sage POS). Strong leadership and communication skills. Knowledge of Kwandwe wildlife conservation and sustainable practices. Excellent organizational and problem-solving abilities. Ability to work under pressure. Excellent knowledge of Food and Beverage and service. Ability to communicate effectively in English.
Qualifications
- Formal education/certifications not specified
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Nelson Mandela Bay
The catering and hospitality industry in Nelson Mandela Bay is a thriving sector, offering a diverse range of career opportunities for those passionate about delivering exceptional customer experiences. Typically, this field is characterized by a dynamic job market, with many establishments seeking talented individuals to join their teams. Generally, the demand for skilled professionals in this sector remains strong, driven by the region’s growing tourism industry and increasing popularity among locals and international visitors alike.
In terms of salary expectations, catering and hospitality positions in Nelson Mandela Bay typically fall within broad ranges, depending on factors such as experience, company size, and industry sector. While it is difficult to pinpoint exact figures, a common range for entry-level roles can be expected to start around R2 000 – R4 000 per month, increasing to R5 000 – R8 000 per month or more for senior positions. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles in Nelson Mandela Bay include excellent communication and interpersonal skills, attention to detail, and a passion for providing exceptional customer service. Typically, employers also look for candidates with experience in food preparation, presentation, and management, as well as the ability to work well under pressure and maintain a positive attitude during peak hours. Additionally, knowledge of health and safety regulations, inventory management, and financial management is often an asset.
The catering and hospitality industry in Nelson Mandela Bay is often dominated by various sectors, including tourism, finance, and manufacturing. Financial services sector establishments, technology industry hotels, and manufacturing sector venues are common employers of catering staff. The region’s diverse landscape also presents opportunities for outdoor events and weddings, which can be a significant source of employment for skilled event coordinators.
For those looking to advance their careers in the catering and hospitality industry, there are numerous opportunities for development and growth. Common career progression paths include moving into senior management roles, taking on training or mentorship programs, or specializing in specific areas such as food and beverage management or event planning. With dedication and hard work, it’s possible to build a successful and fulfilling career in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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