Durban: Technical Broker

Minimum Requirements: Matric NQF 6 Short Term Insurance qualification or similar Authorised Representative with the FAIS Fit and Proper requirements Exceptional accuracy skills RE 5 5 years experience in Short Term Insurance in large Commercial and Corporate Proven ability to negotiate and place cover on large commercial or corporate accounts Stakeholder (AE/client) servicing at a senior level within the clients business Highly developed market relationships and at a senior management level in the market (insurers and reinsurers) Responsibilities: Complexity of accounts: Large/complex corporate risks; leads non-traditional program design; sets placement strategy. Decision rights: Interpretation-level; determines market approach and bespoke terms; mentors TBs. Financial impact : Drives profitable retention and fee optimisation; delivers differentiators on strategic accounts. Risk exposure: High due to complexity and materiality; accountable for defensible advice and compliance on major portfolios. Learn and research about your clients business, industry and relevant macro environments so that you can provide relevant service and advice. Draft and reach set financial targets Collaborate with Account Executives on how to service target clients Retain satisfied target clients Develop profitable accounts along with a mutually beneficial partnership with your clients Drive the full and integrated renewal process Plan and include claims and risk team into pre-renewal and post renewal meetings for every renewal to ensure collaboration, changes are communicated effectively, and opportunities are identified. At every renewal, identifying areas the client may be exposed in/using their business description – identifying potential gaps in cover, especially more specialist risks, highlighting such to the AEs for discussion with the client, explaining the reasoning for such cover in client meetings. Provide savings for the client where they are over insured. Obtain alternate quotes if necessary. Identify insurers and clients that we can benefit off a 2,5% risk management fee. Immersion into clients at all levels. Suggest adjustments to Broker Advice Fees by CPIX annually and implement fees where none applies. Challenge/suggest to AE’s additional fees for example large loss claims management fee. Invoice on or before renewal date to increase interest earned (not premium financed) and keep track of age analysis Market authority : Senior negotiation authority with senior underwriters/reinsurers; secures bespoke facilities. At least one meeting (virtual) and two face to face meetings with their key insures per month. Recorded and outcomes shared with broking team. Attend insurer workshops to keep up to date with market changes Manage Client Data integrity Use systems effectively Adapt the new client/technical documents/templates and SOP’s that are continually being developed. Ensure you are regularly aligned with the business strategy and what you need to do to achieve your targets. Develop, manage and own your Personal Development Plan (PDP). Ask for help and support so that can enable and retain your skills to deliver on the financial and other targets. Upskill yourself and other Technical Brokers. Help grow a psychologically safe workspace where you and your team want to work in. Participate in- be an active and positive contributor not an observer and/or naysayer. Take accountability to be in the know. Take accountability for your growth. Identify individuals in the business you can upskill and implement this. Sincerely express appreciation, acknowledgement or support to others on a consistent basis.