Job Description
About the Role
Hire Resolve is a leading recruitment agency specializing in placing qualified professionals in various industries. We are currently seeking a Technical Key Accounts Manager to join our Client in Durban. You will be responsible for providing technical services to various Facilities Management contracts and projects, ensuring cost control, budgeting, and profitability while maintaining quality of product and growing the technical services division.
Key Responsibilities
- Develop and manage robust strategy and annual plans for the contract
- Ensure optimal structure and management of the contract to enhance operational efficiency
- Implement continuous improvement initiatives for contract longevity and customer relationship
- Apply best practice frameworks aligned with the company’s quality policy
- Conduct regular reviews of processes, procedures, and plans; submit accurate and timely reports
- Manage SLA compliance, governance, and performance reporting to clients
- Develop market knowledge and inform AFMS of growth opportunities
- Analyze markets, industry trends, competitors, and clients for strategic planning
- Develop and implement strategies to secure new business and identify future services
- Create high-standard tender documents
- Support executive management in setting vision, strategic roadmap, and business plans
- Evaluate technologies for sustainability and innovation
- Plan industrialization and commercialization of technology innovations
- Define and implement effective organizational and operational structures
- Maintain links with external professional bodies and standards organizations
- Advise on high-risk, high-return technologies for existing or new business
- Monitor and assess new technologies for potential product or service development
- Oversee research project selection and implement technical service procedures
- Act as a technical consultant and develop client partnerships
Requirements
- Grade 12
- PR Eng or BTech in a technical discipline
- Minimum 5-10 years of technical experience in facilities management
- Enhanced knowledge of air conditioning maintenance
- Expertise in electrical maintenance and procedures
- Familiarity with equipment and machinery
- Understanding of OHSA codes and health and safety procedures
- Knowledge of ISO 9000, ISO 14000, and ISO 18001 standards
- Proficiency in technical drawing
- Computer literate
- Good understanding of the Labour Relations Act and HR policies and procedures
- Knowledge of BBBEE requirements
Salary & Benefits
Our client is offering a highly competitive salary for this role based on experience.
Contact Information
To apply, please contact Ashley Feldtmann, Rebecca Grylls, Mine Roux or Thomas Stacey at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV:
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Kwazulu-Natal
When it comes to Other Sales/Marketing positions in Kwazulu-Natal, South Africa, the general job market trend is a growing demand for professionals with expertise in driving business growth and revenue maximisation through innovative marketing strategies. Typically, companies across various industries are seeking candidates with strong sales and marketing skills to lead their efforts and achieve business objectives.
In terms of salary expectations, very broad ranges can be discussed. Generally, salaries for Other Sales/Marketing positions in Kwazulu-Natal typically fall within the R200 000 to R500 000 per annum range, although this is subject to variation depending on factors such as experience, company size, industry sector, and specific job requirements. For instance, senior marketing roles or those in the technology industry may command higher salaries, while entry-level positions in smaller companies or certain sectors may offer more competitive compensation packages.
Common skills required for Other Sales/Marketing positions include excellent communication and interpersonal skills, a solid understanding of marketing principles, sales techniques, and market analysis. Additionally, proficiency in digital marketing tools such as social media platforms, email marketing software, and content management systems is often essential. Creative thinking, problem-solving, and data-driven decision-making are also valuable assets for professionals in this field. Strong analytical skills, both qualitative and quantitative, can be beneficial in measuring campaign effectiveness.
The finance services sector, technology industry, manufacturing sector, and other sectors commonly employ Sales/Marketing professionals to drive business growth and expand their customer base. In these industries, sales and marketing teams often work closely with product development, operations, and customer service teams to ensure seamless execution of business strategies.
Career development opportunities are available in this field for those willing to continuously develop their skills. Typically, career progression paths involve moving into senior roles, such as team leader or manager, where professionals can oversee larger budgets, manage more complex marketing campaigns, and take on leadership responsibilities. Additionally, many companies offer training programs and mentorship initiatives to help Sales/Marketing professionals expand their skill sets and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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