Job Description
About the Role
To join our team as a Maintenance Administrator at I Grow Wealth Investments, you will be responsible for ensuring seamless maintenance operations across our properties. With a strong focus on process-driven and structured approaches, we are seeking an experienced professional to manage high volumes of maintenance tickets, quotations, and invoices.
Key Responsibilities
- Receive and log maintenance requests via the Client Portal and Red Rabbit.
- Verify tickets for correct property, unit, scope, and priority.
- Query or reject incomplete requests before allocation.
- Ensure each maintenance issue is managed through a single, traceable ticket.
- Allocate tickets to approved contractors based on trade, availability, and SLAs.
- Issue work instructions through Red Rabbit.
- Monitor job progress and proactively follow up on delays.
- Escalate stalled or problematic jobs to the Maintenance Team Leader or Facilities Manager.
- Request and capture quotations where required.
- Ensure quotations align with the approved scope of work.
- Confirm approvals are in place before work proceeds.
- Capture invoices accurately against the correct ticket and approved quotation.
- Identify and flag scope creep, duplicate billing, or repeated call-outs.
- Provide clear and factual updates to Portfolio Managers only.
- Maintain accurate ticket statuses in Red Rabbit at all times.
Requirements
- Matric.
- Minimum 2–4 years experience in maintenance administration.
- Relevant experience in property or facilities management.
- Experience Ticket-based operational environments.
- Experience working with Red Rabbit, CRM systems, or similar platforms preferred.
- High attention to detail.
- Strong organisational and time-management skills.
- Ability to manage high volumes under pressure.
- Cost-aware and control-focused mindset.
Qualifications
None mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Finance/Accounting Management Jobs in Western Cape
In Western Cape, South Africa, the finance and accounting management field is generally thriving, with a strong demand for skilled professionals to drive business growth and optimise financial performance. The region’s diverse economy, which includes various sectors such as technology, manufacturing, and services, creates a wide range of opportunities for finance professionals. As a result, job seekers in this field can expect a competitive market with varying levels of complexity depending on the industry sector.
Typically, finance and accounting management positions in Western Cape offer broad salary ranges, often falling within the R400 000 to R700 000 per annum bracket, depending on factors such as experience, company size, and industry sector. For example, senior roles may command higher salaries, while entry-level positions may start at around R250 000. However, it is essential to note that these figures are general estimates, and actual salaries can vary significantly based on individual circumstances.
Common skills required for finance and accounting management roles in Western Cape include expertise in financial planning and analysis, budgeting and forecasting, financial reporting and compliance, leadership and management, communication and interpersonal skills, analytical and problem-solving abilities, and technical proficiency in accounting software such as SAP or Microsoft Dynamics. These skills are highly valued across various industries, including the financial services sector, technology industry, manufacturing sector, and more.
These roles are often found in industries that require strong financial planning and management, such as the technology industry, where companies like Google and Microsoft operate. The manufacturing sector also frequently employs finance professionals to oversee production costs and optimize supply chains. In addition, the services sector, which encompasses various industries, including healthcare and education, also requires skilled finance professionals.
Career development opportunities in finance and accounting management are diverse, with many professionals progressing to senior leadership roles or moving into specialised areas such as audit and assurance, risk management, or financial planning. With experience and further training, finance professionals can take on increasingly complex challenges and assume more senior responsibilities within their organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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