Job Description
ENVIRONMENT:
One of South Africa’s leading insurance providers is looking for a Developer Experience Engineer to join their team. They are building a Platform Engineering practice, and developer experience is central to that effort. They are implementing Backstage as their internal developer portal, creating templates for new services, and building the self-service capabilities that let developers focus on building rather than fighting infrastructure. This role is about making the platform so good that teams actually want to use it.
RESPONSIBILITIES:
- Implement and maintain Backstage as their internal developer portal
- Build the service catalogue so developers can discover what exists and who owns it
- Create golden path templates: “start a new API service” should take 5 minutes, not 5 days
- Design software templates that enforce their standards while staying flexible
- Write documentation that developers actually read (yes, it’s possible)
- Build self-service capabilities: environment provisioning, secrets management, config updates
- Implement TechDocs so documentation lives with code and stays current
- Create developer productivity dashboards and track metrics that matter
- Gather feedback from developers and turn complaints into improvements
- Run enablement sessions and training when they roll out new capabilities
- Contribute to software development and platform engineering tasks, including coding, debugging, and optimisation where it improves developer experience outcomes.
- Build and maintain internal tools, scripts, and services that enhance developer productivity and reduce friction.
- Collaborate with engineering teams to write and review production-quality code aligned to platform standards and best practices.
- Support integration and automation efforts across the platform, contributing code where required to enable self-service capabilities.
- Assist with refactoring and improving existing systems and tooling to align with modern engineering practices.
- Participate in code reviews, testing, and continuous improvement initiatives within the platform engineering team.
REQUIREMENTS:
What You Bring
- You’ve worked on internal developer tools or platforms before. You understand the unique challenges
- 3+ years software development experience
- Backstage experience or similar developer portal platforms (Port, Cortex, OpsLevel)
- Strong TypeScript and React skills (Backstage frontend is React)
- You understand developer workflows because you’ve been a developer
- Technical writing skills. You can explain complex things simply
- Empathy for developer experience. You notice friction that others accept as normal
Education
- Degree or Diploma in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related technical field.
- Relevant certifications in cloud platforms, DevOps, or developer tooling (Azure preferred) will be advantageous.
- Equivalent practical experience improving developer workflows, tooling, and platform adoption will also be considered.
Nice to Have
- Experience building CLI tools or VS Code extensions
- Knowledge of the Backstage plugin ecosystem
- Experience measuring developer productivity (DORA metrics, developer surveys)
- Training or facilitation experience
- You’ve evangelised platform adoption to sceptical teams
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Insurance Jobs in Western Cape
The Other Insurance (OI) industry in the Western Cape is part of the broader insurance sector, which has experienced steady growth in recent years due to increasing demand for risk management solutions. Typically, OI roles are sought after by professionals who can provide specialist underwriting and claims handling services to insurers. Generally, these jobs require strong analytical skills and a deep understanding of insurance products and policies.
Salaries for Other Insurance professionals in the Western Cape vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically fall within the R500 000 – R1 200 000 per annum range, although actual figures can be higher or lower, depending on individual circumstances. It’s worth noting that salaries can also vary significantly between smaller independent agents and larger multinational insurers.
Common skills for Other Insurance roles include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, a solid understanding of insurance laws and regulations, and the ability to work effectively in a team environment. Other essential skills may include proficiency in software applications such as policy administration systems or claims handling tools. Generally, professionals with experience in financial services, law, or other related fields can bring valuable skills and expertise to OI roles.
Industry sectors that commonly employ Other Insurance professionals include the financial services sector, technology industry, and manufacturing sector. These industries often require specialized insurance products and underwriting expertise to mitigate risks and protect assets. In addition to these sectors, the healthcare and construction industries are also significant users of OI services.
Career development opportunities for Other Insurance professionals in the Western Cape are generally strong, with many companies offering training and development programs to enhance skills and knowledge. Typically, career progression involves taking on more senior roles within an organization or seeking opportunities in related fields such as underwriting, claims handling, or risk management. With experience and expertise, OI professionals can also consider starting their own independent agencies or consulting practices.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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