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Grahamstown: Lodge Manager – Grahamstown posted by Phoenix Recruitment

Job Description

Game Lodge in the Grahamstown area is looking for a Lodge Manager to oversee the daily operations of the lodge to ensure exceptional guest experiences , efficient service delivery, and smooth coordination across departments. This role is responsible for managing staff, maintaining facilities, ensuring compliance with health and safety standards, and upholding the lodge’s brand and values . The Lodge Manager plays a key leadership role in driving operational excellence, guest satisfaction, and team performance, while balancing financial targets and resource management. Duties: Overall oversee daily operations of the lodge/ villa, including accommodations, food & beverage, dining, recreational activities, and guest services. Supervise lodge staff, including training, scheduling, and performance management. Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns. Enforce health and safety standards and procedures. Stay updated on industry trends, regulations, and best practices. Ensure positive guest experience and great attention to detail throughout the guests’ stay. Requirements: Grade 12 A formal hospitality qualification At least 5 years’ experience at a similar Safari Lodge Operation position will be highly advantageous, and a proven track record in leadership roles. Valid Driver’s License A positive, energetic, and caring attitude. Willingness to assist in all departments. Fostering successful teamwork and building strong rapport within the team. Experience in running all aspects of the different lodge departments. Excellent People skills. Excellent Computer Skills (Windows, Office, especially Excel, Res-request, and Sage POS) Strong leadership and communication skills. Knowledge of wildlife conservation and sustainable practices. Excellent organizational and problem-solving abilities. Ability to work under pressure. Excellent knowledge of Food and Beverage and service Ability to communicate effectively in English

How to Apply

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About Catering / hospitality Jobs in Makana

The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.

Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.

The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.

For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Grahamstown, Jobs in Makana

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