Johannesburg: Community Engagement Officer

April 30, 2026 Jobs in Central Johannesburg

Job Description

About the Role

The Community Engagement Officer role is a critical position that requires maintaining accurate records, tracking collections, and producing regular reports. The ideal candidate will serve as the primary point of contact for student engagement, handling queries, complaints, and coordinating communication between students and management.

Key Responsibilities

Maintain accurate student, financial, and administrative records
Track arrears and collections
Produce regular and ad hoc management reports
Handle student queries, complaints, escalations, and coordinate communication with students and management
Support rent collection processes, student onboarding and orientation
Coordinate community and student life initiatives
Assist in day-to-day operational administration
Enforce residence rules and maintain discipline standards
Ensure data integrity across all systems

Requirements

24 years of experience in a similar role (student housing, hospitality, or residential environment preferred)
Experience in administration, tenant engagement, and event coordination
Exposure to handling student queries, complaints, and support services

Qualifications

Formal education/certifications not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Gauteng

Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.

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In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.

Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.

These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.

Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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