Job Description
About the Role
We are seeking an experienced National Manager to lead our first mile operations across a national courier logistics network. As a key member of our leadership team, you will drive performance, precision, and people to deliver exceptional service excellence. This is a high-impact role that requires strategic oversight and operational execution in a fast-paced environment.
Key Responsibilities
- Lead national first mile operations, ensuring SLA compliance and service excellence
- Develop and implement operational plans, SOPs, and control frameworks
- Manage contract performance, including KPI tracking, reporting, and client engagement
- Drive collections performance, ensuring Day 0 and Day 1 targets are consistently achieved
- Oversee fleet utilisation and cost optimisation strategies
- Ensure compliance with regulatory, safety, and quality standards
- Analyse operational data to identify risks, trends, and improvement opportunities
- Lead and develop regional and site teams to deliver consistent performance
- Manage budgets, track variances, and implement corrective actions
- Drive training and capability development across all operational levels
Requirements
- Matric with a relevant logistics or supply chain qualification (advantageous)
- 5–7 years’ experience in contract or operational management
- 3–5 years in a leadership role within logistics or a similar environment
- Strong knowledge of SLA management, compliance, and operational controls
- Experience in fleet management, budgeting, and performance optimisation
- Proficiency in Microsoft Office and operational systems
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Gauteng
The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.
When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.
Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.
Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.
For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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