Job Description
About the Role
Edgexec (Pty) Ltd is seeking an experienced Operations Manager to lead our cargo services operations in Johannesburg. The successful candidate will be responsible for driving performance, compliance, and customer experience across a national network. This role requires a strong balance of leadership, operational oversight, and stakeholder engagement within a complex aviation logistics environment.
Key Responsibilities
- Lead and manage national cargo operations, customer experience, and service delivery
- Oversee daily operational activities, ensuring efficiency, coordination, and compliance
- Drive customer satisfaction through proactive engagement and issue resolution
- Manage stakeholder relationships, including clients, service providers, and regulators
- Monitor operational performance metrics, including on-time performance and service levels
- Ensure compliance with aviation safety, security, and regulatory requirements
- Lead, mentor, and develop operational teams while managing performance and capacity
- Oversee financial planning, budgeting, and cost control measures
- Manage audits, reporting, and continuous improvement initiatives
- Ensure accurate billing, claims handling, and discrepancy resolution processes
Requirements
- Diploma in Business Management or Administration (NQF Level 7)
- 35 years experience in cargo or logistics operations within an airport environment
- At least 3 years in a management role within cargo operations
- Strong knowledge of aviation cargo handling, safety, and regulatory frameworks
- Experience with stakeholder engagement, customer service, and operational reporting
- Understanding of labour legislation and HR/IR practices
- Strong leadership, problem-solving, and decision-making skills
- Ability to work extended hours and travel when required
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary or benefits information mentioned in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Logistics Jobs in Gauteng
The logistics sector is an essential part of the Gauteng economy, with many multinational companies operating in the region. In this field, job seekers can expect to find a range of roles that involve managing and coordinating the movement of goods, services, and people. Typically, logistics positions require strong analytical skills, attention to detail, and excellent communication abilities.
Generally, salaries for logistics professionals in Gauteng tend to fall within broad ranges, depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may pay between R400 000 and R600 000 per annum, while more senior positions can range from R800 000 to R1.2 million per year or more. However, it is essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for logistics roles in Gauteng include supply chain management, transportation planning, inventory control, data analysis, and problem-solving. Typically, professionals in this field possess a strong background in business administration, operations management, or a related field. Additionally, knowledge of technology platforms, such as transportation management systems (TMS) and enterprise resource planning (ERP) software, is often highly valued.
The logistics industry in Gauteng commonly employs roles in the financial services sector, technology industry, manufacturing sector, and e-commerce sector. These sectors require skilled professionals to manage the flow of goods, services, and information, ensuring timely and efficient delivery.
Career development opportunities for logistics professionals are vast and varied. Typically, entry-level positions can lead to promotions within the same company or progression into management roles. Experienced professionals may choose to specialize in a particular area, such as supply chain optimization or transportation management. Others may opt for career advancement opportunities at multinational companies, where they can leverage their skills to drive business growth and innovation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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