Job Description
About the Role
As a Technical Services Administrator in our Johannesburg office, you will play a critical coordination role supporting the repair workshop and Field Technical Service team. You will be responsible for administration, job cards, quotations, invoicing, planning support, reporting, stock coordination, customer communication, and ensuring accurate traceability of service activities.
Key Responsibilities
- Log, update, and close job cards for workshop and field service activities.
- Coordinate quotations, approvals, invoicing, credits, and customer follow-up.
- Prepare and maintain accurate service documentation and records.
- Support planning and scheduling of workshop repairs and field technician activities.
- Track repair progress, turnaround times, and service status updates.
- Coordinate stock, spare parts requests, backorders, and purchasing support.
- Produce monthly operational reports, KPI reports, and service dashboards.
- Communicate professionally with customers regarding service status, quotations, delays, and completions.
- Support calibration, tooling, and asset administration records.
- Maintain traceability of devices, repairs, parts usage, and technician activity.
- Assist with audit preparation and compliance documentation.
- Provide general administrative support to the Technical Services department.
Requirements
- Matric is essential
- Relevant qualification in administration, business, supply chain, finance, or technical support will secure
- Individuals who apply must have “service administration” experience within the healthcare industry sector, specifically with medical equipment
- Minimum 3 years administration experience
- Strong proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint) advanced Excel advantageous
- Experience with ERP, CMMS, CRM, or service management systems advantageous
Qualifications
- Formal education/certifications: None mentioned in the original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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