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KwaZulu-Natal: ICT Support Engineer – (Regional Business Enablement) posted by Bidvest Prestige

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Job Description

ROLE PURPOSE Maintain business applications to support Innovation in alignment with the IT strategy. MAIN OUTPUTS Provide input and implement plans regarding Bidvest Prestiges Application Architecture Strategy Emphasis on Innovative solutions to increase operational efficiency specifically around Mobility and the implementation thereof Maintain applications to support operational and mobility requirements of Prestige contracts Remediation of system failures, logging all failures, documenting work procedures and system configuration. Installation, administration, and configuration of business applications Maintain system backups and recovery Ensure that Bidvest Prestige software complies to licensing agreements Providing telephonic, remote, and onsite IT support at a 2nd line level as well as user training where required Determining software and hardware requirements to provide solutions to problems Ensuring efficient use of applications and equipment Ensuring company policies & procedures are adhered to Liaise with 3rd party vendors to resolve escalated incidents, problems, and queries Ability to communicate technical information at all levels QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: Formal Qualification in Information Technology and / or relevant experience and successful track record SQL, Microsoft DevOps, Power Apps and Flow Certification, C-Sharp Preferred Grade 12 Code 08 MS Excel ,MS Word, MS PowerPoint, MS Project & MS Outlook and D365 FUNDAMENTAL COMPETENCIES Result Oriented Attention to Detail Customer Focus Teamwork & Partnering Deadline Driven & Highly Motivated Managing Change Decisiveness Relationship Building Stress Tolerant Interactive Reasoning Problem Analysis Good Written Communication

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About IT / Computing / Software Jobs in South Africa

The IT and computing industry in South Africa is rapidly growing, driven by the increasing demand for digital transformation and technological advancements. Typically, this growth translates to a strong job market for professionals with skills in software development, data analysis, and cybersecurity. Generally, the sector offers a wide range of career opportunities across various industries.

In terms of salary expectations, IT and computing professionals in South Africa can generally expect to earn salaries that are on par with or slightly above the national average. However, it’s essential to note that salaries can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, experienced professionals in high-demand areas like artificial intelligence, cloud computing, or cybersecurity tend to earn higher salaries than those in entry-level positions. Nonetheless, salaries are often within the range of R600 000 to R1 million per annum for mid-level roles, with senior positions potentially exceeding R2 million.

Common skills required for IT and computing roles in South Africa include programming languages such as Java, Python, or C++, proficiency in software development methodologies like Agile or Scrum, experience with data analysis tools like Tableau or Power BI, and familiarity with cloud-based technologies like AWS or Azure. Additionally, knowledge of cybersecurity principles, network administration, and database management are highly valued skills.

The IT and computing industry is a significant sector across various industries, including financial services, technology, manufacturing, and healthcare. Many companies in these sectors require skilled professionals to develop, implement, and maintain their digital solutions. Typically, the finance industry requires specialized IT talent for areas like risk management, compliance, and anti-money laundering.

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For those looking to pursue a career in IT and computing, common career progression paths include working as an individual contributor, moving into team leadership roles, or taking on senior technical positions. Many professionals also choose to specialize in emerging technologies like artificial intelligence, blockchain, or the Internet of Things (IoT). With ongoing training and development, individuals can stay up-to-date with the latest industry trends and advancements, positioning themselves for success in this rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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