KwaZulu-Natal: Operations Director posted by Sibisi and Associates Ltd

ROLE OVERVIEW Reporting to the Chief Executive Officer this role would be required to enable Local Government Excellence across a Province through long-term, municipal effectiveness and efficiency in order to bring about a high level of quality of life for citizens and communities in a Province. This purpose must be achieved through the ability to identify the uniqueness of the Province and craft strategies through differentiation whilst remaining true to the mission and vision of the Organization. The critical essence of the position is displaying agility and inclusiveness in leadership through translation and successfully implementing the Organization’s National Local Government Excellence Strategy and Goals into a Province. The Provincial Director of Operations must be able to demonstrate sound understanding required of the Policy, Legislative and Regulatory frameworks as well as new developments impacting on the LG Sector, that will enable the Organization to play a protective and disruptive role in this environment. THE CANDIDATE PROFILE Politically savvy person and with gravitas persuasive influence in a complex multi-sphere stakeholder environment Strong analytical ability towards opportunity identification and problem-solving skills Ability to manage in a multidisciplinary environment Strong initiative and well-rounded implementer and driver of multi-disciplinary programmes; and Good international experience and exposure to internal implementation protocols of local government policies, accords and realities Proven track record of notable successes Innovative and thought leading person Culture fit: The Organization desires an individual who will share and buy-in, in our core values, mission and vision, demonstrating a commitment to our ethos beyond just doing the job KEY PORTFOLIO AND PERFORMANCE FOCUS AREAS Business Integration: Provide an integrated and member-centric service to members through a multi-disciplinary team approach across vertical and horizontal boundaries. Be the custodian of information and intelligence about the challenges experienced in LG Sector, needs of municipalities and provincial priorities and facilitate the transfer of knowledge to central repository for knowledge management. Oversee and maintain ultimate responsibility for the implementation of the Organization’s decisions in the province so that the province adheres to all requirements laid down by the Organization. Strategic and Business Planning: To formulate and implement a five-year plan, aligned to the Organization’s Strategic Plan and Objectives, to bring about Local Government Excellence in the Province. Actively participate and support the EXCO with the development of the Organization’s strategy, in particular in ensuring that provincial members needs inform the strategy. Through an integrated the Organization’s planning process, develop and oversee implementation of the Provincial strategy and business plan in line with the overall strategy and APP of the Organization such that the mandate of the province is achieved. Develop and implement systems, processes and procedures in line with overall Organization policies to ensure an effective and functional provincial service capability Financial and Budget Management: Prepare, control and monitor the annual and monthly cluster budget so that expenditure is in line with the Organization’s financial requirements. Fulfil revenue generation requirements the Organization has of all Senior Managers. Ensure the recovery of levies in the province and contribute to the building of value added service offerings to develop alternative revenue streams. Fulfil revenue generation requirements the Organization has of all Provincial Directors People Management and Promoting a High Performance Culture: Lead, manage and equip staff in the cluster so that they achieve their work objectives and work within an environment conducive to achieving required results. Promote team work and in line with the organisational culture, role model and educate staff on the importance of alignment of personal and organisational values for improved performance. Support the CEO in building a high-performance culture in the Organization and in the Cluster. Implement the performance management and recognition and reward processes in the Organization and drive high performance through day-to-day management of staff performance Corporate Governance and Risk Management: Ensure the Organization compliance with related Legislative frameworks. Uphold sound corporate governance principles in the day-to-day operation of the province and ensure compliance with organisational policies and procedures. Identify and mitigate reputational, organisational and operational risks identified in the Province. Ensure that systems, processes and programmes are developed and implemented to facilitate, coordinate and ensure legislative compliance and good governance in the province. Participate in the the Organization’s Combined Assurance Forum if required Stakeholder Management: To build and nurture sound and strong stakeholder relationships at all levels and across all domains in the Province. Represent the Organization at all relevant Provincial IGR and other fora in alignment with the Organization’s strategy and frameworks in order to protect Municipal rights and disrupt the system of governance where it is hampering Municipal service delivery. Advise the PEC and its working groups on all matters that have strategic implications and implement appropriate interventions to mitigate risks. Support the Provincial Organization Governance structures in the effective representation and capacitation of the municipalities in the provincial. Network with other Senior Staff, Municipalities within the province, the Business Community, Government Departments etc., so that there is an understanding of the needs of the province and support for its progress. Build sound working relationships with National Office and across provinces to ensure integrated planning, access to funding and member-centric service delivery and special projects. To promote the brand and reputation of the Organization in the Province as the key enabling partner in Local Government Excellence Monitoring, Evaluation & Reporting: To generate real time, in time intelligence regarding Local Government Excellence in the Province. Support the establishment of an M&E framework and support the implementation of the Organization’s capability to measure impact on the sector. Monitor and report on the financial and performance progress against the of Provincial budget and business plan and take necessary action to ensure that the goals and targets of the Province is met within time, quality and budget requirements. Develop and submit monthly, quarterly and annual reports as requested by EXCO. Ensure timely submission of all internal and external reports and report to the CEO so that he/she is fully aware of the status of the province and can take informed decisions. Operational Efficiency: To generate and roll-out municipal-specific, integrated, multi-disciplinary Excellence Enhancement Programmes within set budget parameters, monitor and track their lasting impact, and take corrective actions. Ensure the implementation of the Organization’s initiatives in the province so that they are launched and managed successfully and in a sustainable way in each of the relevant municipalities. Oversee and maintain ultimate responsibility for the implementation of all the Organization’s decisions in the province so that the province adheres to all requirements laid down by the Organization. QUALIFICATIONS AND EXPERIENCE Minimum relevant Masters Degree (NQF9) in Public Administration, Local Government, Economic Development, etc. MBA will be advantageous A valid code 08 drivers license and own vehicle; At least 10 years relevant experience operating at a senior management level within a medium to large sized organisation including previous experience in the LG Sector 10 years in Leadership role/managing teams Sound track record in managing complex stakeholder relationships and a well-developed lobbying and advocacy skillset; Previous management experience in a multidisciplinary environment; and Proven experience in developing and implementing strategy.