Midrand: Credit Controller Supervisor posted by Fidelity Services Group

April 14, 2026 Jobs in Central Johannesburg

Fidelity Services Group

North Johannesburg

Accounting / Finance

Job Description

About the Role

The Credit Control Supervisor is a key role that leads and oversees the credit control team to ensure efficient and effective collection of outstanding debts. The successful candidate will work closely with internal departments and external stakeholders to resolve payment issues, minimize bad debts, and improve cash flow.

Key Responsibilities

Lead and manage a team of credit control officers to ensure targets and KPIs are met.
Implement and maintain credit control policies and procedures.
Monitor and analyse aged debt reports to identify outstanding accounts and take appropriate action.
Review and assess credit applications to determine creditworthiness of customers.
Negotiate payment plans with delinquent customers and escalate unresolved issues to management as necessary.
Conduct regular reviews of credit limits and terms for existing customers.
Investigate and resolve customer queries related to invoices and payments.
Provide training and guidance to credit control team members on best practices and procedures.
Prepare reports on debt collection activity and performance for management review.
Liaise with sales, customer service, and other departments to resolve payment disputes and improve collection processes.

Requirements

Proven experience in credit control or accounts receivable management.
Previous supervisory or team leadership experience.
Strong understanding of credit control processes and principles.
Excellent communication and interpersonal skills.
Ability to prioritize and manage multiple tasks effectively.
Proficiency in Microsoft Excel and other accounting software.
Attention to detail and high level of accuracy.
Knowledge of relevant legislation and regulations related to credit control.

Qualifications

Bachelor’s degree in finance, Accounting, or related field.

Salary & Benefits

No information is available on salary and benefits.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in North Johannesburg

North Johannesburg is home to a thriving financial services sector, with many multinational companies having operations in the region. Typically, the accounting and finance industry in this area experiences steady demand for skilled professionals, driven by the growth of the economy and the need for organisations to maintain accurate financial records and make informed business decisions.

When it comes to salaries, typically the range for accounting and finance positions in North Johannesburg is quite broad, with experience, company size, and industry sector all playing a significant role in determining actual salaries. Generally, junior positions in this field can expect salary ranges of around R400 000 to R600 000 per annum, while senior roles can command salaries upwards of R1 million. However, it’s essential to note that these are broad estimates, and actual salaries may vary significantly depending on individual circumstances.

Common skills required for accounting and finance positions in North Johannesburg include proficiency in financial software, such as SAP or Excel, as well as a solid understanding of financial principles and regulations. Typically, candidates with a degree in accounting or finance, as well as relevant work experience, are best positioned to secure these roles. Other key skills include attention to detail, analytical thinking, and effective communication.

The financial services sector is one of the most significant industries that commonly employs accountants and finance professionals in North Johannesburg. Other sectors that often require these skills include technology, manufacturing, and retail. Typically, organisations in these industries need accounting and finance staff to manage their financial transactions, prepare financial statements, and provide insights to inform business decisions.

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For those interested in pursuing a career in accounting or finance, there are many opportunities for development and advancement. Typically, junior roles can provide valuable experience and training, which can be used as a springboard for more senior positions within the organisation. External training programs, such as certifications offered by the South African Institute of Chartered Accountants (SAICA), can also enhance career prospects. With dedication and hard work, it’s generally possible to progress to leadership roles or transition into related fields, such as business analysis or financial planning.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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