Muldersdrift: Corporate Conference Coordinator posted by People Dimension

About the Role

As a Corporate Conference Coordinator at Muldersdrift, you will be responsible for ensuring seamless event planning and execution, while driving sales growth and client satisfaction. You will work closely with internal teams and external partners to deliver exceptional experiences that meet the highest standards of quality and service.

Key Responsibilities

• Respond to inquiries daily, efficiently quoting clients and providing fast turnaround Follow up daily on enquiries and converting enquiries into sales.
• Updating of daily stats report, statuses of bookings & enquiries Manage & update client information on RDV and Keap daily Yield Management and identify slow dates/ open dates or weeks.
• Assist clients and update any requests and planning of teambuilding and other outsourced activities.
• Liaise with external Sales agents in the industry.
• Conduct site visits and entertain clients at breakfasts & lunches.
• Cold calling to past and new clients
• Attend conference expos & workshops where required.
• Attend functions & meetings relevant to the industry.
• Prepare corporate gift bags and information packs.
• Manage the corporate booking dairy.
• Prepare function sheets, draw up floor plans, and communicate with the different internal & external teams/departments.
• Capture rooming lists and make changes where necessary.
• Participate in Product Development.
• Chasing deposits/payments.

Requirements

• Grade 12.
• An accredited certificate or diploma in hospitality or similar (beneficial).
• 2-5 years experience in the hospitality function, corporate coordination, and sales industry.
• Computer literacy Microsoft Outlook, Word, and Excel.
• Hotel Systems experience: Rendezvous, Room Master, Dineplan, and Keap (advantageous).

Additional Requirements

• Very strong administrative skills (spelling, grammar, excel & reporting).
• Strong sales skills and sales driven.
• Strong planning and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to keep up with a fast-paced environment and meet deadlines.
• Possess a friendly and welcoming approach, always.
• Ability to stay calm during difficult situations or in a very busy environment.
• Team player who can work efficiently and effectively towards achieving the end goal i.e., Sales, Yielding and Client Satisfaction.
• Self-disciplined, consistent, and motivated.
• High standards of dress and presentation.