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Ballito: In-House Travel Consultant posted by Sandi Crowther Recruitment

Job Description

About the Role
You’ll be responsible for managing and executing travel arrangements for guests and trade partners, ensuring every journey is smooth, efficient, and aligned with premium brand standards. From flights to transfers and charters, you’ll play a key role in creating unforgettable travel experiences.
Key Responsibilities

  • Quote, book, and manage domestic and regional flights
  • Arrange transfers, charters, and scenic travel experiences
  • Build and maintain strong supplier relationships
  • Apply pricing strategies, margins, and commissions
  • Support reservations and sales to enhance conversion rates
  • Prepare travel documents, confirmations, and vouchers
  • Handle disruptions, changes, and travel logistics proactively
  • Maintain accurate booking, invoicing, and reporting records
  • Deliver professional, personalised communication to guests

What We’re Looking For

  • 3–5 years’ experience as a Travel Consultant
  • Relevant tertiary qualification
  • Strong knowledge of Southern and East African travel logistics
  • Experience in luxury, safari, or tailor-made travel (advantageous)
  • Proven ability to quote and manage flights and transfers
  • Understanding of airline fares and routing
  • Proficiency in MS Office and travel booking systems
  • Excellent communication and organisational skills
  • Commercial mindset with strong attention to detail
  • Calm, solution-driven approach under pressure
  • Guest-focused with a passion for exceptional service
  • Team player with a collaborative attitude

Apply: .za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel/Tourism Jobs in Kwazulu-Natal

The travel and tourism industry in Kwazulu-Natal is a dynamic sector that offers a range of job opportunities for individuals passionate about hospitality, adventure, and cultural exchange. Typically, this field encompasses various roles such as tour guides, hotel management, event coordination, and travel agency operations. Generally, the demand for skilled professionals in this sector remains strong, driven by the growth of domestic and international tourism in South Africa.

When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for travel and tourism roles in Kwazulu-Natal can range from R200 000 to R500 000 per annum, with some senior or specialized positions potentially exceeding this range. However, it’s crucial to research specific salaries based on your individual circumstances and qualifications.

Common skills required for careers in the travel and tourism industry include excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of local culture and customs, proficiency in multiple languages (especially Afrikaans and isiZulu), strong organizational and time management skills, and a valid driver’s license. Other essential skills may include experience with customer relationship management software, understanding of financial management principles, and familiarity with health and safety protocols.

The travel and tourism industry is diverse, and common sectors that employ these roles include the hospitality sector (hotels, restaurants, and game lodges), adventure tourism (safaris, hiking, and water sports), event management, travel agencies, and cultural institutions. Other industries, such as financial services and technology, also occasionally hire staff with relevant skills in this field.

For those looking to launch or advance their careers in the travel and tourism industry, there are numerous opportunities for development and growth. Typically, career progression involves moving from entry-level roles to senior positions within a company, specializing in areas like event management, marketing, or human resources. Many companies also invest in employee training and development programs, such as hospitality certifications or language courses, to support the growth of their staff.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Ballito, Jobs in KwaZulu-Natal, Jobs in KZN North Coast, Jobs in South Africa

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