Job Description
About the Role
We are seeking an exceptional General Management Couple to join our exclusive, ultra-luxury safari lodge in the Northwest. As a visible, guest-facing leader, you will be responsible for delivering personalised, detail-driven guest experiences that exceed international luxury travel expectations.
Key Responsibilities
- Overall oversight of daily operations with a strong focus on guest experience
- Hands-on hosting and warm engagement with guests throughout their stay
- General financial oversight including budgets, purchasing, and cost awareness
- Supporting the recruitment, training, and development of the lodge team
- Ensuring basic compliance with health, safety, and operational standards
- Coordinating food & beverage, service, and wellness areas
- Maintaining a high standard of presentation, ambience, and attention to detail
- Overseeing maintenance, security, and staff living areas
- Assisting with marketing support and relationship building where required
Requirements
- Proven experience as a General Management Couple within 5* luxury safari lodges or boutique hotels
- Diploma or Degree in Hospitality Management or related field
- Minimum 10 years’ experience in the hospitality industry
- 5–10 years’ experience in a General Manager or Assistant General Manager role
- Comfortable hosting high-net-worth international and VIP guests
- Exceptional attention to detail across service, presentation, décor, and guest touchpoints
Qualifications
- None mentioned
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in South Africa
The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.
Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.
Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.
Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.
Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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