Nylstroom: Wedding Coordinator (Game Lodge) – Modimolle (Nylstroom) posted by Phoenix Recruitment

About the Role

We are seeking an experienced Wedding Coordinator to join our team at a Safari Lodge in Modimolle (Nylstroom). As a key member of our events team, you will be responsible for coordinating all aspects of wedding planning, ensuring seamless execution and exceptional client satisfaction.

Key Responsibilities

• Respond promptly to wedding enquiries, providing detailed proposals and quotations
• Proactively follow up on all wedding enquiries to convert leads into confirmed bookings
• Maintain and update daily reports, including enquiry status, confirmed bookings, and client information on relevant systems
• Coordinate all aspects of wedding planning with clients, including timelines, décor, catering, and onsite activities
• Conduct site inspections and venue show-arounds for prospective wedding clients
• Build and maintain strong relationships with past clients to encourage referrals and repeat business
• Prepare detailed wedding function sheets, floor plans, and event briefs, ensuring clear communication with all internal departments and external suppliers
• Manage and update guest rooming lists, including allocations and amendments where required
• Assist with wedding product development and enhancement of packages and offerings
• Monitor and follow up on deposits and payments in line with contractual agreements
• Oversee wedding day coordination, ensuring seamless execution and a high standard of service delivery

Requirements

Grade 12 A formal events / banqueting qualification

At least 2 years’ experience in a similar position

Excellent customer service skills to ensure client satisfaction

Strong verbal and written communication skills

Excellent organizational and administrative skills with keen attention to detail

Ability to manage and inspire teams to deliver memorable events

Creative problem-solving and critical-thinking skills to handle unexpected challenges

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Basic R10K Single Accommodation Monthly Incentive on revenue from weddings