Nylstroom: Wedding Coordinator (Game Lodge) – Modimolle (Nylstroom) posted by Phoenix Recruitment

About the Role

We are seeking an experienced Wedding Coordinator to join our team at a Safari Lodge in Modimolle (Nylstroom). The ideal candidate will be responsible for coordinating all aspects of wedding planning, ensuring seamless execution and delivering exceptional client satisfaction.

Key Responsibilities

• Respond promptly to wedding enquiries, providing detailed proposals and quotations
• Proactively follow up on all wedding enquiries to convert leads into confirmed bookings
• Maintain and update daily reports, including enquiry status, confirmed bookings, and client information on relevant systems
• Coordinate all aspects of wedding planning with clients, including timelines, décor, catering, and onsite activities
• Conduct site inspections and venue show-arounds for prospective wedding clients
• Build and maintain strong relationships with past clients to encourage referrals and repeat business
• Prepare detailed wedding function sheets, floor plans, and event briefs, ensuring clear communication with all internal departments and external suppliers
• Manage and update guest rooming lists, including allocations and amendments where required
• Assist with wedding product development and enhancement of packages and offerings
• Monitor and follow up on deposits and payments in line with contractual agreements
• Oversee wedding day coordination, ensuring seamless execution and a high standard of service delivery

Requirements

• Grade 12
• Formal events / banqueting qualification
• At least 2 years’ experience in a similar position
• Excellent customer service skills to ensure client satisfaction
• Strong verbal and written communication skills
• Excellent organizational and administrative skills with keen attention to detail
• Ability to manage and inspire teams to deliver memorable events
• Creative problem-solving and critical-thinking skills to handle unexpected challenges

Qualifications

• None specified

Salary & Benefits

• Basic R10K Single Accommodation
• Monthly Incentive on revenue from weddings