Polokwane: Warranty Administrator – Dealership exp. posted by Bonafide Human Capital

About the Role

We are seeking an experienced Warranty Administrator to join our client’s dealership in Polokwane. As a key member of the service department team, you will be responsible for ensuring the accuracy and update of warranty administration, while also providing excellent customer relationships and support.

Key Responsibilities

• Ensure that vehicles under warranty are registered on the warranty system.
• Cross departmental disciplines.
• Compile necessary reports.
• Assist with service administration when necessary.
• Assist with service calls when necessary.
• Check warranty in progress daily.
• Check Job Cards daily.
• Verify sales, manufacturing dates and chassis and engine numbers.
• Check service history.
• Correct allocation of costs.
• Correct labour costs to be allocated to repair costs.
• Correct errors in warranty claims, when necessary.
• Do general costing accurately.
• Check work in progress.
• Attend to queries and corrections.
• Do job card reversals, when necessary.
• Check that previous days invoices are reflected on system.
• Compile necessary reports.
• Assist with warranty administration when necessary.
• Assist with service calls when necessary.

Requirements

• Matric.
• Computer Literacy.

Qualifications

• No qualifications mentioned in the original job description.