Job Description
About the Role
We are seeking a highly experienced Counter Sales Assistant to join our team in Port Elizabeth. The ideal candidate will have excellent product knowledge, strong communication skills, and the ability to build strong relationships with customers and suppliers.
Key Responsibilities
- Assist walk-in, telephonic, and email customers with product enquiries
- Provide professional advice on hardware products, tools, building materials, and related solutions
- Prepare accurate quotations based on customer requirements
- Convert quotations into confirmed sales orders
- Upsell and cross-sell complementary products
- Build strong relationships with contractors, retailers, and trade customers
- Follow up on outstanding quotations and back orders
- Capture sales orders accurately on the system
- Ensure correct pricing, discounts, and stock availability
- Liaise with warehouse and dispatch teams regarding order fulfilment
- Coordinate special orders with suppliers when stock is unavailable
- Process returns, credits, and exchanges in line with company policy
- Maintain customer records and account details
Requirements
- Grade 12 / Matric
- 25 years internal sales experience within the hardware, building materials and tools industry
- Strong product knowledge of hardware-related items
- Computer literacy (MS Office, POS/ERP systems, quotations, invoicing)
- Strong numerical accuracy and administration skills
- Excellent verbal and written communication
Qualifications
- None specified
Salary & Benefits
- Salary details not available
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Nelson Mandela Bay
In Nelson Mandela Bay, South Africa, the sales industry is generally thriving, with a strong demand for skilled professionals to drive revenue growth and expand customer bases. Typically, companies in various sectors such as retail, manufacturing, and technology are looking to hire sales representatives to build relationships, identify new business opportunities, and drive sales targets.
When it comes to salary expectations, it’s common for entry-level sales positions to offer a broad range of R200 000 to R400 000 per annum, depending on the company size, industry sector, and individual experience. However, salaries can vary significantly based on factors such as performance, sales volume, and level of seniority. Generally, experienced sales professionals in Nelson Mandela Bay can expect to earn between R500 000 and R1 million per annum, although this range may be affected by individual circumstances.
Common skills required for sales roles in Nelson Mandela Bay typically include strong communication and interpersonal skills, the ability to build relationships, product knowledge, negotiation, and problem-solving abilities. Additionally, many companies place a strong emphasis on technical skills such as CRM software proficiency, data analysis, and market research skills. Other valuable skills may include adaptability, resilience, and a willingness to continuously learn and develop new sales strategies.
The retail and technology industries are among the most common sectors that employ sales professionals in Nelson Mandela Bay, with other areas such as financial services, manufacturing, and pharmaceuticals also having a significant presence. In these industries, sales representatives play a crucial role in driving revenue growth, identifying new business opportunities, and expanding customer bases.
For those looking to launch or advance their careers in sales, common progression paths include taking on additional responsibilities, such as managing teams or leading sales initiatives. Many companies also offer training programs and development opportunities to help employees build their skills and expertise. With a strong work ethic, a willingness to learn, and a focus on delivering excellent customer service, individuals with the right skills and attitude can enjoy successful and rewarding careers in sales roles in Nelson Mandela Bay.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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