Job Description
About the Role
We are seeking an exceptional individual to join our luxury 5* Game Lodge in Hoedspruit as an Assistant Lodge Manager. The ideal candidate will be detail-oriented, passionate about guest delight, and enjoy interacting with guests. They should also possess strong administrative skills, a natural leadership ability, and excellent communication skills.
Key Responsibilities
- Act as Acting Lodge Manager in the absence of the Lodge Manager
- Take full responsibility for the management of the following teams:
- Front of House: Inspire; stimulate and lead the FOH team
- Maintain the Pan FOH system Day Sheets / Rooming List / Arrival Report
- Reception; Curio Shop and Switch Board Banking; Invoices and Gratuities
- Welcome & Goodbye Site Inspections
- Show Time Guest Feedback Centricity Feedback system
- Inspire; stimulate and lead the housekeeping team
- Maintain the Housekeeping standards within the Lodge
- Spot check of rooms & turndowns
- Staff Uniform Control
- Lodge Maintenance: Inspire; stimulate and lead the Lodge Maintenance team
- Control and supervise the Lodge Maintenance teams
- Work closely with the Reserve Maintenance Manager on preventative maintenance service schedules
- Understand of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles
- Pest Control
- Health & Safety: Work closely with the Reserve Security Manager on the Health & Safety management of the Lodge
- Head up the Lodge Health & Safety committee
- Risk assessments for the Lodge
- Firefighting equipment / drill
- Provide a safe working environment for all staff
- Finance & Budgeting:
- Compiling monthly reports
- Participate in the budget process and managing budget lines
- Budget expenditure & control
- Monthly finance meeting
- Human Resources: Staff development and training
- Staff management
- Staff welfare & staff morale
- Inspire; stimulate and lead the team and maintain discipline
- Manage leave cycles and training files
- Knowledge of food & beverage: Hosting of guest Guest Delight and bush banqueting
- Ensure any negative guest feedback is addressed and solutions found
Requirements
Minimum 5 years Management experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment
Hospitality management qualification
Strong Operational and Financial experience
High Emotional Intelligence
Hospitality and service training experience
Room Division Experience
Practical with some experience in maintenance
Valid drivers license and own transport
Strong leadership & mentoring skills
Strong management skills
Problem solving skills
Excellent communication and interpersonal skills (listening skills, verbal communication etc)
Positive attitude, Self-motivated, Confident
Sense of humour
Sense of adventure
Structured manager with experience of leading diverse teams
Energetic; proactive person with well-developed concept of the importance of providing a world-class guest experience
Qualifications
None mentioned in original job description.
Salary & Benefits
Monthly package negotiable depending on experience and qualifications. Live-in position with meals on duty. Pension fund. Staff Lodge nights. Work cycle 21 days 7 days off. Annual leave 15 days.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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