Pretoria: Quality Assurance Manager – Financial Services – R360 000 – R300 000 posted by Hire Resolve

Key Responsibilities
Develop and enforce credit risk policies and procedures.
Assess and monitor customer creditworthiness, setting appropriate credit limits.
Manage credit control processes, including credit vetting, account approvals, and risk assessment.
Reconcile customer accounts and resolve discrepancies efficiently.
Monitor and report on age analysis, ensuring adherence to company credit policies.
Prepare and present monthly performance reports for senior management.
Liaise with internal and external stakeholders, including auditors and legal teams.
Supervise and mentor a team of QA Agents, fostering a high-performance culture.
Audit all documents provided by consumers that are linked to the credit or subscription applications.
Meet SLA targets between departments.

Skills & Competencies
Strong knowledge of credit control, Quality Assurance, and financial reporting.
Excellent analytical and problem-solving skills, attention to detail is critical in this role.
Strong leadership, communication, and negotiation skills.
Ability to manage teams and work under pressure.
Willingness to work long hours when required.

Qualifications & Experience
Proven track record of leadership skills
Matric
Degree in finance or Credit Risk Management.
57 years experience in corporate credit risk management.
Min 5-8 years Credit vetting experience in the financial industry of which at least 3 5 years are
within a managerial role
Strong financial analysis and risk assessment skills regarding Vetting on Credit Applications.
Strong Analytical Skills Ability to assess financial risks, analyses credit data, and make sound
decisions.
Attention to Detail Ensuring accuracy in credit assessments, reconciliations, and financial reporting.
Leadership & Team Management Capable of mentoring, motivating, and managing a high-
performing credit control team.
Decision-Making Ability Confident in making strategic credit risk decisions under pressure.
Problem-Solving Mindset Proactive in identifying issues and implementing effective solutions.
Integrity & Professionalism Committed to ethical financial practices and compliance with company
policies.
Strategic Thinking Aligning credit management strategies with overall business objectives.

Should you be a match to the minimum requirements, please send your application to: .za

If you don’t hear from us within 3 days, we will keep your CV on file for more suitable roles.