Randburg: Senior After-Hours Travel Consultant posted by The Travel Group

April 29, 2026 Jobs in Central Johannesburg

The Travel Group

West Johannesburg

Sales

Job Description

About the Role

As a Senior After-Hours Corporate Travel Consultant at The Travel Group, you will be the trusted extension of our premium service outside of standard business hours, ensuring uninterrupted, high-touch support for our most valued corporate clients. You will act as a calm, decisive problem-solver who delivers seamless travel solutions with precision, discretion, and urgency, while maintaining the highest standards of client care and operational excellence.

Key Responsibilities

Provide immediate, 24/7 response to all client calls, WhatsApp messages, and urgent travel requests
Deliver seamless continuity by using CRM data and existing booking history to avoid repeated client queries
Offer proactive, solution-driven travel support, resolving complex requests under pressure
Ensure all bookings are accurate, strategic, and aligned to client preferences and expectations
Identify opportunities for upselling, cross-selling, and enhancing client value
Manage end-to-end booking processes including quoting, ticketing, invoicing, and payments within strict timeframes
Maintain full accuracy, confidentiality, and compliance in all client interactions and documentation
Contribute consistently to individual and team revenue targets through commercial awareness and opportunity spotting
Provide clear handovers to daytime consultants where required to ensure continuity of service

Requirements

Minimum 5 years experience in VIP corporate travel consulting (C-suite or HNW clients preferred)
Strong proficiency in Amadeus, Microsoft Outlook, and back-office systems
Expert knowledge of international fares, complex itineraries, and high-touch travel management
Exceptional attention to detail with a zero-error mindset
Strong commercial acumen and ability to meet revenue targets

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary or benefits information mentioned in the original job description)

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How to Apply

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About Sales Jobs in West Johannesburg

In West Johannesburg, the sales industry is a significant sector, with various companies across different sectors employing sales professionals to drive revenue growth and expand their customer base. Typically, this field is characterized by high levels of energy, negotiation skills, and product knowledge. Generally, sales roles in this region require individuals who are able to build relationships, identify new business opportunities, and consistently meet or exceed performance targets.

In terms of salary ranges, common expectations for sales professionals in West Johannesburg can vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, entry-level sales roles may offer salaries within the range of R200 000 to R400 000 per annum, while senior sales positions can command salaries between R500 000 to R1 million or more, depending on the individual’s track record and the specific company’s policies.

Common skills for success in sales roles include strong communication and interpersonal skills, the ability to negotiate effectively, product knowledge, a results-driven approach, adaptability, and resilience. Typically, companies also look for candidates with experience working in sales environments, as well as excellent problem-solving and analytical skills.

Sales professionals in West Johannesburg are often employed by companies operating in various industry sectors, including financial services, technology, manufacturing, and consumer goods. These roles may involve selling a range of products or services to clients across different regions, industries, or markets.

For those looking to pursue a career in sales, there are several common career progression paths available. Typically, entry-level sales professionals can progress to senior roles within 3-5 years, while experienced sales professionals may move into leadership positions, such as sales manager or account director, after 8-10 years of service. Some individuals may also choose to specialize in a particular industry sector or product category, which can lead to career advancement opportunities and increased earning potential.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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