Richards Bay: Ship Agent – Richards bay

About the Role

As a Ship Agent in Richards Bay, you will be responsible for overseeing all operational matters for assigned vessels relating to Owner’s requirements and instructions. You will provide local knowledge and expertise to ensure that the principal’s requirements are performed with utmost efficiency. This is a unique opportunity to join our team and utilize your skills and experience to deliver exceptional service to our clients.

Key Responsibilities

• Oversee all operational matters for assigned vessels relating to Owner’s requirements and instructions.
• Acknowledge receipt of emails and respond accordingly in a timely manner.
• Provide local knowledge and expertise to ensure that the principal’s requirements are performed with utmost efficiency.
• Respond accurately and timely to all queries received from any and all departments, including Operations, Crew, Spares, Technical, etc.
• Assist vessel’s Master with pre arrival information and coordinate /liaise with all parties and authorities for timely arrangements and services.
• Submit necessary information and update IPMS, MDH documentation to Port Health for Free Pratique (OPL or IN PORT).
• Follow up with Port Security for timely ISPS clearance for vessel’s coming into Port.
• Keep Owners updated with vessel prospects at all times for their timely arrangements.
• Monitor all requirements and instructions from Owners, and complete daily updated requirement lists for Owner’s inspection and confirmation.
• Communicate and follow up with staff members to ensure all arrangements as per Owner’s requirements are completed, including crew, spares, courier.
• Liaise with local suppliers as per Owner’s arrangements for supplies, confirming orders and advising ETA’s and delivery instructions.
• Accurately arrange dispatch of landed items from vessels as per Owner’s or Master’s instructions.
• Notify Owners accordingly of dispatch.
• Complete detailed arrival reports for vessels coming in to port and keep Owners updated during vessel’s port stay.
• Complete launch reports in a timely manner once launch returns and job sheet received from launch provider.
• Liaise with local third-party handlers, including courier companies to receive consignments.
• Provide support and assistance to fellow staff members to ensure completeness of scheduled requirements.
• Assist as required with completion of launch permits via Port Health and Harbour Immigration.
• Assist as required with transportation to and from airport of crew members and/or Owner’s Representatives.
• Complete “Ok To Boards” and submit to airlines in a timely manner to ensure safe boarding for On Signing crew members.
• Arrange necessary transportation to and from airport and ensure crew and/or personnel are collected in a timely manner.
• Arrange appropriate Hotel Accommodation, if required respectively for crew and/or personnel.
• Assist as required with completion of launch permits via Port Health and Harbour Immigration.
• Assist as required with transportation to and from airport of crew members and/or Owner’s Representatives.
• Co-ordinate delivery for Stowguards Marketing of Stowguard to customers.
• Cargo vessels (Applications to master/ birth planning meetings and updates)
• Daily port meetings.
• Collaborate with internal staff to ensure all scheduled tasks and owner requirements are completed on time.

Requirements

• Grade 12
• Additional tertiary qualifications within the industry would be highly advantageous.
• Previous experience in the Shipping or related industries.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.
• Intermediate Excel Skills and computer skills.
• Ability to multi-task and prioritize work effectively.
• An eye for detail.
• Ability to work to deadlines.

Qualifications

None specified

Salary & Benefits

Not mentioned in the original job description.