C & G Hospitality Recruitment T/A Hotelrecruiters
North Johannesburg
Management / exec / consulting
Job Description
About the Role
We are seeking an experienced Reservations Manager to lead our Sandton Hotel Group’s reservations department, with a focus on maximizing occupancy and room revenue through strategic inventory management and exceptional guest service. As the successful candidate, you will be responsible for overseeing all aspects of the booking process, ensuring every inquiry is handled with precision and a sales-driven mindset.
Key Responsibilities
- Manage, train, and motivate the reservations team to meet and exceed daily sales targets and service standards.
- Monitor room availability and manage allotments across all distribution channels (OTAs, GDS, and Direct).
- Work closely with the Revenue Manager to implement dynamic pricing strategies and yield management.
- Oversee the administrative lifecycle of group bookings, including rooming lists, deposits, and special requests.
- Conduct regular audits of the Property Management System (PMS) to ensure data integrity and guest profile accuracy.
- Handle complex guest inquiries and escalations, ensuring a seamless booking-to-arrival experience.
- Ensure all online platforms are updated with correct rates, restrictions, and availability to prevent overbooking.
Requirements
- 5 years of experience in Hotel Reservations Management
- Grade 12 (Matric) is essential; a Degree or Diploma in Hospitality Management is highly advantageous
Qualifications
- Advanced proficiency in Opera Cloud or a similar Property Management System is a prerequisite
Salary & Benefits
- Competitive salary and benefits package
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Management / exec / consulting Jobs in North Johannesburg
In North Johannesburg, the management, executive, and consulting positions are in high demand across various industries. Typically, these roles are filled by individuals with a strong educational background, often holding a degree in business administration, finance, or engineering. Generally, professionals with relevant experience and skills in areas such as strategic planning, team leadership, and problem-solving tend to be successful in this field.
When it comes to salary expectations for management, executive, and consulting positions in North Johannesburg, broad ranges vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, entry-level roles may fall within the R500 000 – R1 million (approximately USD $30,000 – $65,000) per annum range, while senior positions can exceed R5 million (approximately USD $300,000). However, these figures are only general estimates, and actual salaries may differ based on various factors.
Common skills required for management, executive, and consulting roles in North Johannesburg include strategic thinking, effective communication, problem-solving, analytical skills, leadership abilities, and business acumen. Typically, professionals with experience in project management, human resources, or operations tend to be well-suited for these positions. Additionally, proficiency in Microsoft Office, Google Suite, and other productivity tools is often essential.
Various industries commonly employ management, executive, and consulting professionals, including the financial services sector, technology industry, manufacturing sector, and public sector. These roles are often found in major cities like Johannesburg, where companies are more likely to have larger operations and require specialized expertise.
For those interested in pursuing a career in management, executive, or consulting roles, there are various development opportunities available. Typically, professionals with relevant experience can expect to take on leadership positions within their current organization or transition into new roles in different industries. Additionally, many companies offer training programs and mentorship schemes to help individuals develop their skills and advance in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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