Job Description
About the Role
The Assistant Restaurant Manager will be responsible for overseeing the daily operations of the restaurant and bar at Zimbali Lodge, ensuring exceptional service standards in line with our 4-star expectations. The ideal candidate will bring strong bar knowledge, with a passion for whiskey and a refined understanding of wines, to elevate the guest’s experience and lead the team with professionalism and flair.
Key Responsibilities
- Work hand in hand with the Restaurant General Manager to manage and coordinate all restaurant and bar operations, ensuring seamless guest service at all times.
- Maintain and uphold the highest service and hospitality standards in line with the property’s 4-star positioning.
- Work with the Restaurant Manager to lead, train, and motivate the restaurant and bar team to deliver exceptional service consistently.
- Curate and manage the wine list and whiskey offerings, ensuring relevance, quality, and profitability.
- Provide expert guidance and recommendations to guests on wine and whiskey pairings.
- Ensure compliance with health and safety regulations, liquor licensing laws, and hygiene standards.
- Oversee inventory management, cost control, and supplier relationships for bar and restaurant stock.
- Address and resolve guest concerns and feedback promptly and professionally.
- Coordinate with kitchen, events, and front office teams to ensure alignment and smooth service delivery.
- Contribute to menu planning and beverage promotions in collaboration with the Executive Chef and Restaurant General Manager.
- Work with the Restaurant General Manager to prepare and present regular operational and financial reports to the General Manager.
Requirements
- Matric (Grade 12) is essential;
- Minimum 3 years’ experience in a restaurant or food & beverage management role within a 5-star hotel or luxury boutique setting;
- Proven bar management experience with strong whiskey knowledge and a deep appreciation and understanding of wines;
- Excellent interpersonal and communication skills with a strong customer orientation;
- Ability to lead and inspire a team while maintaining a hands-on and service-focused approach;
- Strong financial acumen, particularly in relation to stock control and cost of sales.
Qualifications
Matric (Grade 12) is essential; a hospitality or F&B management qualification is advantageous.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in South Africa
The travel and tourism industry in South Africa is generally a vibrant sector, with many opportunities available to those interested in working in this field. Typically, the industry is driven by the country’s rich cultural heritage, stunning natural beauty, and well-established tourist infrastructure. As a result, there are often a wide range of job opportunities available, from entry-level positions to more senior roles.
When it comes to salary expectations for travel and tourism professionals in South Africa, broad ranges can be expected. Typically, salaries vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level roles may start around R200 000 – R350 000 per annum, while more senior positions can command salaries of up to R800 000 – R1 200 000 per annum or more. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.
Common skills for travel and tourism professionals in South Africa include excellent communication and interpersonal skills, as well as the ability to work well under pressure. Other essential skills typically include proficiency in one or more languages (with English being a common requirement), knowledge of local customs and culture, and experience with customer service or hospitality management. In some roles, technical skills such as data analysis, marketing, or IT may also be required.
The travel and tourism industry in South Africa is commonly employed across various sectors, including financial services, technology, manufacturing, and natural resources. Many companies in these industries have large tourism arms or partner with local tour operators to provide their clients with experiential travel options. Other common employers include government agencies responsible for promoting tourism development.
For those looking to develop a career in the travel and tourism industry, there are many opportunities available. Typically, entry-level positions can serve as a springboard for more senior roles, while specialized training or certifications can help professionals advance their careers. With experience, professionals may be able to move into management or leadership positions, or even establish themselves as entrepreneurs or consultants. Overall, the travel and tourism industry in South Africa offers a range of career paths and opportunities for those who are passionate about working with people and providing exceptional customer experiences.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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