Job Description
About the Role
We are seeking a highly motivated and experienced Destination Specialist to join our team at Phoenix Recruitment in Paarden Eiland, Cape Town. As a key member of our sales team, you will be responsible for securing profitable tour products for existing and new clients, while also building up and maintaining agent/supplier relationships.
Key Responsibilities
- Secure business and effectively cost products
- Understand the market and margin control
- Build up and maintain agent/supplier relationships
- Source new products
- Develop own sales strategy to secure more business through existing and new agents
- Work closely with the team to achieve goals
- Quote and design successful, creative itineraries and proposals for all market-related groups, Tour Series, and FIT requests
- Capture and confirm bookings in Tourplan
- Negotiate with suppliers for better rates, cancellation policies, and FOC’s
- Find new suppliers that offer a good service and better rates
- Follow up on quotes that have been sent out
- Successfully run groups/tour series/FIT booking
- Compile welcome packs itineraries
- Create co-pilots according to itinerary
- Handle the 24-hour emergency phone
- Prepare guide documentation and brief guide before travel date
- Work closely with tour guides whilst on tour
- Instruct debtors to raise invoice
- Reconcile supplier invoices for processing
- Assist debtors clerk with invoicing/collection queries
- Reconcile tour guide expense sheets on completion of tours/check guide salary invoices
- Participate in supplier training and workshops
- Reduce the transaction turnaround time
- Demonstrate good communication skills and customer care
- Stay current on events and changes of suppliers/product
- Travel on educational’s and familiarizations trips
Requirements
- High school diploma
- A formal qualification
- At least 4 years’ experience in Inbound Travel (Groups/MICE/FIT experience essential)
- Knowledge of travel destinations in South & Southern Africa
- Knowledge of Botswana, Mozambique, Kenya, & Tanzania (an added advantage)
- Experience in MS Office (Outlook, PowerPoint, Excel, and Word)
Qualifications
No formal qualifications are required for this role.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in ZA
In South Africa, the sales industry is a significant sector, with many multinational companies operating in various sectors. The job market for sales professionals is generally competitive, with a strong demand for skilled and experienced individuals. Typically, sales roles are found in industries such as technology, financial services, and manufacturing.
Generally, salaries for sales positions in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Common salary ranges for entry-level sales roles typically start at around R300 000 to R500 000 per annum, while more experienced professionals can earn between R600 000 to R1 million or more, depending on performance and market conditions. It’s common for sales salaries to be higher in larger companies or those operating in high-growth industries.
Common skills required for sales roles include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, a strong understanding of products or services, and the ability to meet sales targets. Other essential skills often include negotiation and problem-solving abilities, as well as a strong work ethic and adaptability in a fast-paced environment. Typically, companies also look for candidates with a degree or diploma in a relevant field, such as business, marketing, or communications.
Sales professionals can be found in various industries, including the technology industry, financial services sector, manufacturing sector, and more. The ability to navigate these different sectors is crucial for career progression and development. In terms of career development, sales roles often offer opportunities for advancement, such as promotions to senior sales roles or leadership positions within a company.
Typically, successful sales professionals in South Africa progress into roles such as account manager, sales manager, or even business development roles within their organisations. With experience and the right skills, they can also consider career transitions into other industries or start their own businesses. Overall, for those considering a career in sales, it’s essential to focus on developing strong skills, building a professional network, and staying adaptable in a rapidly changing job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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