Job Description
About the Role
We are seeking a highly motivated and experienced Assistant Wine Tasting Room Manager to join our team at Helderberg Personnel in Stellenbosch. As the face of our wine tasting experience, you will be responsible for developing unique and engaging experiences for our guests while overseeing the day-to-day operations of the tasting room.
Key Responsibilities
- Develop and maintain unique, exceptional and engaging experiences for our wine tasting guests
- Oversee the standard operating procedures for the tasting room team
- Oversee the day-to-day operational aspects of the tasting room
- Manage and support the growth and development of our world-class wine tasting team
- Achieve annual budgeted revenue targets
- Implement strategies to increase customer foot traffic to the tasting room
- Execute events that drive customer retention and revenue in the tasting room
- Record and analyse daily, weekly, and monthly traffic data
- Manage financial oversight of the tasting room including revenue targets and budgets
- Oversee inventory procedures/controls/reconciling/ordering for both wine and non-wine products
Requirements
- Proven success in a F&B service and sales-oriented environment
- Excellent interpersonal skills
- Good attention to detail, multi-tasking, planning, and budget management
- Take ownership and responsibility for actions, behaviours, and contributions from the team and self
- Strong ability to inspire and motivate self and others
- Cape Wine Academy Certified or WEST or similar accredited wine courses
- 5 years management experience in F&B
- Passion and knowledge for food and wine
- Flexibility to work weekends, public holidays, and evenings
Qualifications
- Formal education/certifications not specified in the original job description.
Salary & Benefits
- Salary details not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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