Menu Close

West Rand: Reservations Manager posted by Hospitality and Outdoor Ltd

Advertisement



Job Description

About the Role

We are seeking an experienced Reservations Manager to join our team at a 4-star lodge and spa in Magaliesburg, Gauteng. The ideal candidate will oversee and manage the reservations department, ensuring optimal occupancy, revenue maximization, and exceptional guest service standards aligned with a four-star lodge & spa experience.

Key Responsibilities

  • Oversee all reservations (direct, OTA, corporate, group, spa packages)
  • Ensure accurate and timely processing of bookings
  • Manage room inventory, rate loading, and availability
  • Monitor daily pickup, occupancy, ADR, and RevPAR
  • Implement yield and pricing strategies in collaboration with management
  • Manage OTA platforms (e.g., Apply Below, Expedia) and channel manager systems
  • Control allotments and contracted rates
  • Ensure all guest enquiries are handled professionally and within response time standards
  • Personalise bookings (special occasions, spa packages, dietary needs)
  • Manage VIP reservations and special requests
  • Resolve booking-related guest complaints promptly and effectively
  • Oversee Property Management System (PMS) accuracy
  • Ensure all reservation records are updated and compliant
  • Generate daily, weekly, and monthly reports
  • Maintain filing systems and reservation documentation
  • Conduct regular system audits to prevent overbookings

Requirements

  • Diploma or Degree in Hospitality Management, Tourism, Business Administration, or related field
  • Minimum 3–5 years’ experience in reservations or front office in a 4-star or 5-star property
  • At least 2 years in a supervisory or managerial role
  • Experience within lodge, boutique hotel, or spa environment advantageous
  • Proficient in PMS (e.g., Apex, Opera, Protel, NightsBridge, etc.)
  • Strong knowledge of OTA platforms and channel managers
  • Advanced Microsoft Excel skills
  • Revenue management knowledge
  • Understanding of South African hospitality market

Qualifications

No specific qualifications mentioned.

View Job  Somerset West: Chef De Partie - Somerset West posted by Phoenix Recruitment

Salary & Benefits

R 32 000 Negotiable (CTC)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

View Job  Sandton: Guest Relations Officer - Sandton posted by Phoenix Recruitment

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in West Rand, Gauteng


Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Gauteng: Head Chef posted by Riseup Management

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Mossel Bay: Plumber posted by Limpopo Personnel

Jobs in Garden Route April 28, 2026
Civil Engineering Limpopo Personnel

Minimum requirements:Relevant Trade Certificate (preferred) coupled with a minimum of 5 year's plumbing experienceValid driver’s licenseClear criminal...

View Job

Western Cape: Paid Media Specialist posted by Communicate Finance

Jobs in South Africa April 28, 2026
Communicate Finance Wealth Management Administration

What You'll Be Responsible For: Owning and managing paid advertising activity across Google, Meta, LinkedIn, and TikTokBuilding, launching, and refining...

View Job

Gauteng: General Merchandiser Brand Ambassador posted by Signa Opportunity

Jobs in Gauteng April 28, 2026
Automotive Technician Signa Opportunity

About the roleThe Brand Ambassador is responsible for representing a brand in a positive light and by doing so help…

View Job

Gauteng: IT Support Intern posted by Signa Opportunity

Jobs in Gauteng April 28, 2026
Automotive Technician Signa Opportunity

About the roleWe are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the…

View Job

Gauteng: Workshop Cleaner posted by Signa Opportunity

Jobs in Gauteng April 28, 2026
Automotive Technician Signa Opportunity

Workshop Cleaner:Responsible for maintaining a clean, safe, and well-organised workshop environment.Ensure compliance with the Hitachi Health & Safety...

View Job

Gauteng: Safety Officer Intern posted by Signa Opportunity

Jobs in Gauteng April 28, 2026
Signa Opportunity Wealth Management Administration

Key Responsibilities:Assist in conducting workplace safety inspections and risk assessments.Help maintain compliance with the Occupational Health and Safety...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in South Africa, Jobs in West Rand

More Jobs in Your Area