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Western Cape: Reservationist/Admin Coordinator posted by Intellistaff Ltd

Job Description

About the Role

Intellistaff Ltd is seeking a highly organised and customer-focused Reservationist/Admin Coordinator to join our team at a picturesque lodge in the Western Cape. The successful candidate will be responsible for managing reservations, guest communication, administrative coordination, and supporting the smooth day-to-day operation of the lodge.

Key Responsibilities

  • Manage all lodge reservations, bookings, amendments, and cancellations.
  • Respond professionally and timeously to guest enquiries via email and telephone.
  • Coordinate guest check-ins and check-outs.
  • Prepare reservation confirmations, invoices, and guest correspondence.
  • Maintain accurate booking records and occupancy schedules.
  • Liaise with travel agents, tour operators, and online booking platforms.
  • Ensure all guest requests and special arrangements are communicated to relevant departments.

Requirements

  • Grade 12 / Matric qualification.
  • Previous experience in hospitality reservations, front office, administration, or lodge coordination.
  • Strong computer literacy, including Microsoft Office and reservation systems.
  • Excellent verbal and written communication skills.
  • Strong organisational and time management abilities.
  • Ability to work flexible hours, including weekends and public holidays when required.
  • Valid driver’s license and own reliable transport are essential.

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary or benefits information mentioned in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in South Africa

In South Africa, the admin, clerical, and secretarial roles are an integral part of various industries, often providing administrative support to teams across different sectors. Typically, these roles involve a range of tasks such as data entry, correspondence management, report preparation, and calendar organisation, making them essential for any business or organisation.

Generally, salaries for administrative professionals in South Africa can vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level positions to fall within the R30 000 – R50 000 per annum bracket, with senior roles often ranging between R60 000 – R120 000 per annum or more. However, salaries can fluctuate based on the company’s size, industry sector, and specific job requirements.

Common skills required for administrative professionals in South Africa include proficiency in Microsoft Office software, particularly Excel, Word, and Outlook; strong communication and interpersonal skills; attention to detail and organisational abilities; data entry and management skills; and basic bookkeeping and accounting knowledge. Other valuable skills often include social media literacy, email marketing expertise, and experience with project management tools.

Administrative professionals can be found in various industries, including financial services sector, technology industry, manufacturing sector, as well as public administration and non-profit sectors. In these roles, they play a crucial part in ensuring the smooth operation of businesses or organisations by providing administrative support and maintaining records.

In terms of career development, admin, clerical, and secretarial professionals can expect to progress through various levels within their organisation, often taking on more senior roles such as team leader or assistant manager. With experience and additional training, they may also explore opportunities in related fields like human resources, project management, or business administration.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in South Africa, Jobs in Western Cape

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