Job Description
About the Role
We are seeking a technically strong and detail-oriented Utilities Analyst to support the Utilities Manager in overseeing utilities billing accuracy, consumption monitoring, recoveries, municipal query resolution, and leakage investigations across a multi-site property portfolio. This is a highly analytical role requiring a deep understanding of how utilities function from a technical, tariff, and calculation perspective.
Key Responsibilities
- Perform detailed monthly reconciliations between:
- Council bills
- Meter readings
- TPS recoveries
- Tenant billings
- Analyse charges by type:
- kWh
- kVA / demand charges
- Service fees
- Network charges
- Surcharges
- Conduct site-level deep dives into major variances.
- Prepare reconciliation working papers and variance summaries.
- Highlight systemic issues affecting recovery performance.
- Support corrective action planning to improve recovery ratios.
- Compile and update monthly leakage reports after billing runs.
- Identify Top 10 high-risk sites requiring intervention.
- Monitor trends in consumption vs billing vs recoveries.
- Track historical performance to identify recurring problem areas.
- Escalate significant anomalies to the Utilities Manager.
- Log and track all municipal billing queries per region.
- Assist in investigating incorrect billing, tariff misapplications, and meter discrepancies.
- Liaise with council representatives and council runners.
- Support follow-ups on outstanding queries until resolution.
- Verify and reconcile municipal credits once processed.
- Maintain clear documentation of all queries and resolutions.
- Review metering data for inconsistencies or irregularities.
- Identify properties requiring check meters.
- Reconcile council readings against billed consumption.
- Flag faulty meters or abnormal readings.
- Assist with verification of utilities billing disputes.
- Maintain a master metering issue log.
- Identify vacant units with active consumption.
- Analyse vacancy-related recovery leakage.
- Cross-check vacancy status across systems.
- Flag potential recovery risks caused by incorrect vacancy classification.
- Maintain structured reconciliation spreadsheets.
- Build and update Excel models for recovery tracking.
- Prepare supporting schedules for management reporting.
- Assist in automating recurring reconciliation processes where possible.
- Ensure data integrity across all utilities trackers.
Requirements
- Qualification in Finance, Accounting, Engineering, or related analytical field preferred.
- 25 years experience in utilities analysis, billing reconciliation, or consumption cost recoveries.
- Previous experience working in a Utility Department at a property company advantageous.
Qualifications
No specific qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Property Administrator Jobs in Western Cape
In the Western Cape, South Africa, the property administration industry is a significant sector, with various roles available across different industries. The demand for skilled property administrators continues to grow as the need for efficient and effective property management increases.
Typically, property administrator positions in the Western Cape offer competitive salaries that can range from around R400 000 to R600 000 per annum, depending on factors such as level of experience, size of the company, and industry sector. For example, a junior property administrator with minimal experience may earn on the lower end of this scale, while a senior property administrator with extensive experience and expertise may earn towards the higher end.
Common skills required for property administration roles in South Africa include excellent communication and interpersonal skills, attention to detail, strong organisational and time management skills, proficiency in Microsoft Office and other software applications commonly used in the industry, such as property management systems. Additionally, knowledge of property law, tax legislation, and commercial property principles is often essential.
Property administrators can be found working across various industries, including financial services sector, technology industry, manufacturing sector, and more. The demand for property administration professionals is widespread due to the need for effective property management in these sectors.
Career development opportunities are available in this field, with many property administrators progressing to senior roles or pursuing careers in related fields such as property law, real estate sales, or property development. With experience and further education, property administrators can also consider opportunities in specialist roles, such as facilities management or asset management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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