Johannesburg: Retail Key Account Manager

April 9, 2026 Jobs in Central Johannesburg

Gauteng

Transport / logistics / warehouse

Job Description

About the Role

The Johannesburg-based Retail Key Account Manager will play a pivotal role in driving strategic retail partnerships, shaping supply chain performance at scale, and delivering measurable impact across a national retail network. This is an opportunity to influence distribution, unlock growth, and make a tangible difference in the FMCG logistics sector.

Key Responsibilities

Build and manage strong relationships with retail supply chain, logistics, buying, and store operations teams
Act as the primary point of contact for all supply chain and distribution-related matters
Conduct regular client reviews and present performance against KPIs and service level agreements
Analyse service delivery data and drive continuous improvement initiatives
Support network optimisation and identify long-term supply chain opportunities
Lead and contribute to joint optimisation projects with retail partners
Ensure alignment of master data between internal systems and customer platforms
Resolve operational issues through coordination with internal control tower and service teams
Identify opportunities to expand product range participation and drive volume growth

Requirements

BCom in Logistics or Supply Chain, or Industrial Engineering degree (postgraduate qualification advantageous)
Minimum 5 years’ experience in customer or account management within supply chain, logistics, or distribution
At least 3 years’ experience in an FMCG environment
Strong commercial acumen with experience in costing and business development
Proven ability to manage complex client relationships
Strong analytical and reporting skills
Valid Code EB driver’s license

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Salary details not specified.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Transport / logistics / warehouse Jobs in Gauteng

The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.

When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.

Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.

Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.

For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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