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South Africa: In-House Travel Consultant 4308I posted by What Next Recruitment

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Job Description

About the Role

A Lodge Group is seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting their portfolio of lodges. This role requires commercial awareness, attention to detail, and a service-focused approach.

Key Responsibilities

  • Quote, book, amend, and manage domestic and regional flights
  • Arrange road transfers, air transfers, charters, and scenic flights
  • Manage supplier relationships and negotiate preferred rates
  • Apply margins and commissions in line with agreed pricing strategy
  • Support reservations and sales teams to improve booking conversion
  • Issue confirmations, vouchers, and travel documentation
  • Proactively manage flight changes, delays, and guest disruptions
  • Maintain accurate booking, invoicing, and reconciliation records
  • Ensure all travel arrangements align with the brand standards
  • Assist with reporting on travel revenue and performance
  • Provide professional, timely, and personalised guest communication

Requirements

  • Minimum 3–5 years’ experience as a Travel Consultant
  • Strong knowledge of Southern and East African travel logistics
  • Experience with luxury, safari, or tailor-made travel preferred
  • Proven experience quoting and issuing flights and transfers
  • Familiarity with airline fare structures and routing logic
  • Proficiency in MS Office and travel booking systems

Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel / tourism Jobs in ZA

The travel and tourism industry in South Africa is typically a dynamic and fast-paced field, with a high demand for skilled professionals to cater to the growing number of domestic and international tourists visiting the country. This includes roles such as hotel management, hospitality operations, tour guiding, travel agency management, and more.

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Salaries in the travel and tourism industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start within a broad range of R150 000 to R250 000 per annum, while senior roles or those in larger companies may command salaries ranging from R400 000 to over R1 million per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and industry standards.

Common skills required for careers in the travel and tourism industry in South Africa include excellent communication and interpersonal skills, a strong understanding of the local culture and tourism infrastructure, proficiency in multiple languages (such as English, Afrikaans, isiZulu, or isiXhosa), and experience with customer service, event management, and marketing. Typically, a degree or diploma in hospitality, tourism, or a related field is also required for many entry-level positions.

The industry sectors that commonly employ travel and tourism professionals include the financial services sector, technology industry, manufacturing sector, and more. Tourist infrastructure development projects are also creating new job opportunities across various sectors.

Career progression paths for those entering the travel and tourism industry in South Africa may include training and certifications in specialized areas such as hotel management, tour guiding, or travel agency operations. Typically, career advancement opportunities can be found through promotions within existing companies, networking events, and seeking mentorship from experienced professionals. Additionally, many travel and tourism companies invest in staff development programs to enhance skills and knowledge, providing opportunities for employees to take on new challenges and advance their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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