Job Description
About the Role
As a French Travel Consultant, you will play a crucial role in managing efficient travel bookings and accommodation for the staff of a big corporate account while ensuring compliance with international mobility policies. Your primary focus will be on providing exceptional service to employees, processing travel requests, and maintaining accurate tracking of all travel-related data.
Key Responsibilities
- Perform necessary bookings with the travel agent booking system, choosing the most effective price and time options.
- Receive and check travel requests in the internal system for compliance with mobility policies.
- Manage special requests, including additional luggage, assistance services, and pet travel, with the dedicated team.
- Handle booking changes and emergencies, such as strikes or world upsets.
- Update and maintain the travel spreadsheet accurately to initiate travel reports and track cost savings.
- Assist the reporting team with monthly checks of Airplus invoices.
- Escalate problems to the department manager with full explanations and necessary documentation.
Requirements
- Strong proficiency in French and English, both written and verbal.
- Basic computer literacy with good knowledge of Microsoft Office (Excel, Outlook, Word).
- Ability to work well under pressure and maintain attention to detail.
- Excellent communication skills, with the ability to relate to people from diverse backgrounds.
Qualifications
- Formal education or relevant experience in a related field is an advantage.
Salary & Benefits
- Salary details are not available at this time.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel / tourism Jobs in Cape Town Region
The travel and tourism industry in the Cape Town region is a vibrant sector that attracts individuals from diverse backgrounds. Typically, this field offers exciting opportunities for those who are passionate about exploring new cultures, working with people from different nationalities, and experiencing the beauty of South Africa’s surroundings. Generally, this industry provides a dynamic work environment that fosters creativity, innovation, and collaboration.
When it comes to salaries in the travel and tourism sector in Cape Town, broad ranges can be expected depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may pay within the R30 000 – R50 000 per annum range, while more senior roles can command salaries ranging from R60 000 to R120 000 or more, although actual figures can vary widely. Commonly, professionals in this field with relevant experience and skills can expect to earn on the higher end of these ranges.
Common skills required for careers in travel and tourism include excellent communication and interpersonal skills, attention to detail, adaptability, problem-solving abilities, and a passion for customer service. Typically, knowledge of languages such as Afrikaans, isiXhosa, or English is an asset, as well as experience with hospitality management systems, social media platforms, and online booking tools.
The travel and tourism sector in Cape Town often employs individuals from various industries, including financial services, technology, manufacturing, and education. Commonly, companies in these sectors outsource their operations to external providers who specialize in catering to tourists and business travelers. Other types of organizations that commonly hire for travel and tourism roles include tour operators, accommodation providers, and event management companies.
Career development opportunities are plentiful in the travel and tourism sector. Typically, individuals can progress from entry-level positions to senior management roles within a few years, assuming they demonstrate exceptional performance, leadership skills, and a commitment to ongoing learning and professional development. Generally, professionals who are willing to take on new challenges, adapt to changing market conditions, and build their networks can expect to advance their careers in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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