Gauteng: Area Manager – JHB North posted by Bidvest Protea Coin

About the Role

The Area Manager – JHB North role at Bidvest Protea Coin involves providing security advice to clients, conducting threat and risk assessments, and managing client relationships. This position requires a strong background in security management, with experience in manpower management, equipment management, and incident investigation. The successful candidate will be responsible for ensuring compliance with company policies and procedures, as well as maintaining a high level of customer service.

Key Responsibilities

• Security advice to clients
• Threat and Risk assessments/ Reporting
• Client liaison and professional client relationship
• Manpower management and rostering
• Equipment management
• Effectively dealing with and managing client complaints
• Ensure that contractual requirements are always met
• Incident and investigations Management
• Ensure compliance to the Company’s disciplinary code
• Initiating and chairing disciplinary hearings
• Ensure all company SOP’S are followed;
• Health and Safety Management
• Ensuring Security Officers problems that are reported are solved.
• Ensure all BPC policies and procedures are always followed.
• After hours visits
• Completion of daily, weekly, and monthly reports
• Ensure training take place when required
• Assisting with shift changes as a standby manager
• Must be able to attend meetings and take calls to assist with matter of urgency even on rest days.

Requirements

• PSIRA certification – Grade A
• Grade 12 or equivalent qualification
• Firearm competency and a valid regulation 21 certificate is an advantage
• Relevant experience in a managerial or similar position
• Knowledge of methods and techniques of risk management, business impact analysis, counter measures, and contingency arrangements relation to the serious disruption of IT services.
• Knowledge of tools or systems which provides access security control (i.e.,prevents authorized system access,)
• Minimum of 2 years’ experience in Retail, VIP, and Data Centre Management
• Must have confidence in dealing with the public
• Bilingual (English and any other South African Language)
• The ability to work under pressure
• First aid and fire-fighting training will be advantageous
• Excellent written &verbal communication skills
• Computer literate and knowledge of MS office
• Must be willing to undergo polygraph test
• Clean disciplinary, criminal and credit record
• Own reliable transport and driver’s licensecode 08