Menu Close

Edenvale: Customer Services Agent posted by VIP Liquours

Advertisement



Job Description

About the Role

The Customer Services Agent at VIP Liquours is a key role that requires a target-driven individual with strong communication skills to drive sales through outbound and inbound calls, maintaining strong customer relationships, and ensuring exceptional service delivery in a fast-paced environment.

Key Responsibilities

  • Conduct outbound calls to existing and potential customers to generate sales
  • Receive and process inbound customer orders accurately and efficiently
  • Achieve and exceed daily, weekly, and monthly sales targets
  • Maintain and grow customer relationships through consistent follow-ups
  • Provide product information, promotions, and recommendations to customers
  • Handle customer queries, complaints, and concerns professionally
  • Capture and update customer information on internal systems
  • Collaborate with internal teams to ensure smooth order fulfilment
  • Adhere to company policies, procedures, and compliance requirements

Requirements

  • Grade 12 (Matric)
  • Proven experience in telesales, call centre, or customer service environment
  • Strong sales and negotiation skills
  • Excellent verbal communication and interpersonal skills
  • Ability to work under pressure and meet strict targets
  • Computer literacy (MS Office and CRM systems advantageous)

Qualifications

  • None mentioned

Salary & Benefits

  • Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About FMCG Retail Jobs in Gauteng

The FMCG retail industry in Gauteng, South Africa is typically a dynamic and competitive field, with numerous opportunities for career growth and development. Generally, the job market trends indicate a steady demand for skilled professionals to manage and execute various aspects of product distribution, sales, and customer service. As a result, those interested in pursuing a career in FMCG retail can expect to find a range of roles available.

View Job  South Africa: Senior Head Guide Cd26405 posted by HotelJobs

Salaries in the FMCG retail sector vary widely depending on factors such as experience, company size, industry sector, and location. While it’s difficult to pinpoint exact salary ranges, very broad estimates suggest that entry-level positions typically start within the R20 000 – R40 000 per annum bracket, with more senior roles falling within the R80 000 – R150 000 range. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, experience and qualifications in a specific area, such as logistics or marketing, may command higher salaries.

Common skills required for FMCG retail positions include strong communication and interpersonal skills, attention to detail, analytical thinking, problem-solving abilities, and the capacity to work under pressure. Additionally, proficiency in Microsoft Office applications, data analysis tools, and customer relationship management (CRM) software is often beneficial. Other valuable skills include inventory management, supply chain optimization, and visual merchandising.

FMCG retail roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and consumer goods companies. These industries often require employees with diverse skill sets to manage product distribution, sales, and customer service functions.

Career development opportunities in FMCG retail are vast, with many professionals progressing into senior management positions or taking on specialized roles such as brand management or category management. Those interested in pursuing a career in this field can expect to find training programs, mentorship initiatives, and internal promotions available. With experience and dedication, individuals can build a rewarding and challenging career in the FMCG retail sector.

View Job  Pretoria: IT Technician posted by AtripleA recruitment & temps


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Edenvale, Gauteng


Job Seeker Tip

Always arrive 10-15 minutes early for interviews to show punctuality and reliability.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg North: Assistant Financial Manager posted by Network Finance

Jobs in Central Johannesburg April 22, 2026
Accounting Management Finance Network Finance

In high-growth environments, finance leaders don’t just report numbers - they build structure, influence operations, and drive performance. A fast-growing...

View Job  South Africa: Maintenance Foreman (Construction) posted by AtripleA recruitment & temps
View Job

Gauteng: Portfolio Accountant posted by Six Sense Consulting

Jobs in Gauteng April 22, 2026
Accounting Other Finance Six Sense Consulting

Qualifications:Bachelor of Commerce honours in AccountingExperience:Reporting and analysis experience especially in Financial instruments/ Investments...

View Job

South Africa: Office Administrative Assistant posted by Greys Recruitment

Jobs in South Africa April 22, 2026
Client Services Greys Recruitment Sales Support

We are seeking a highly organized and proactive Office Administrative Assistant to support daily office operations. The ideal candidate will…

View Job

Gauteng: Chef posted by Global Network Recruitment

Jobs in Gauteng April 22, 2026
Global Network Recruitment Hospitality Management tourism

About the RoleWe are looking for a skilled Chef to join our client’s team. As a Chef, you will be…

View Job

Centurion: Regional Sales Manager posted by The Recruitment Pig

Jobs in Centurion April 22, 2026
Marketing Other Sales The Recruitment Pig

The CompanyThe company provides biometric scanners and identity software. They supply secure digital identification platforms to the market. They serve...

View Job

Klerksdorp: Sales Rep posted by Hire Resolve

Jobs in Klerksdorp April 22, 2026
Hire Resolve Marketing Other Sales

Are you a results-driven sales professional with deep roots in the food and hospitality sector? A major player in the…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in East Rand, Jobs in Edenvale, Jobs in Gauteng, Jobs in South Africa

More Jobs in Your Area