Job Description
About the Role
The Client Tech Engagement and Integration Delivery Partner will be responsible for ensuring the technology translates into commercial value for our merchants in Johannesburg. This role focuses on swift onboarding, system uptime, and continuous improvement to ensure seamless customer experience.
Key Responsibilities
- Drive Client Integrations – Ensure successful, on-time, and in-full integrations for all new clients.
- Lead comprehensive client requirements gathering to understand their exact e-commerce needs.
- Oversee the configuration of existing plugins and integrations, tailoring them precisely to the client’s requirements.
- Facilitate thorough client training to ensure quick adoption and value realization.
- Ensure Platform Stability and Readiness – Take ownership of existing client integrations to guarantee maximum uptime.
- Proactively ensure all existing integrations and plugins are up to date and ready for core platform changes across Shopify, Woo-commerce, and Magento.
- Bridge the gap between Client Needs and Development – Actively prioritise new client requirements to ensure the development team focuses on high-impact features.
- Write clear, detailed specs for new requirements for sharing with Dev.
Requirements
- Qualifications: Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
- Certifications in major eCommerce platforms or integration technologies are a strong advantage.
- Experience/Skills: 10 Years in senior tech roles – Logistics, e-commerce, or platform businesses ideal.
- Proven success in system transformation, product delivery, and cloud tech.
- Commercially minded, connects tech to bottom-line impact.
Qualifications
No specific qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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