Cape Town: External Sales Representative posted by People Dimension

About the Role

As an External Sales Representative at People Dimension in Cape Town, you will be responsible for driving sales growth and expanding our customer base within the designated area. You will work closely with customers to understand their needs, provide solutions, and deliver exceptional customer service. This is a challenging role that requires excellent technical knowledge, sales experience, and strong relationships with key customers.

Key Responsibilities

• Attend to customer requests for pricing, quotations, and invoicing, and/or sending quotation and invoices to customers directly.
• Follow up on all aspects in respect of customer orders and response to incoming emails or telephone requests.
• List the Riken product range with electrical wholesalers, OEM, and Panel Builders and Solar sector within the Cape area.
• Prepare a sales plan/strategy for the respective designated geographical area.
• Obtain an understanding of the current market in your designated area, including competitors’ pricing, product offerings, delivery schedules, merchandising, and new product development.
• Achieve set and approved monthly sales targets and an overall gross profit margin as per the annual sales budget.
• Maintain and expand customer database within the designated area monthly.
• Build customer base through prospective leads through cold calling or referrals.
• Attend to and support customer concerns and requests on sales, product, and technical issues.
• Develop and maintain a product knowledge of the company’s product offering and attend formal product training if required.
• Handle any technical product complaints on behalf of the company and keep Management updated as to the conclusion or resolution thereof.
• Establish, develop, and maintain positive business and customer relationships with customers in your designated area.
• Continuously improve sales performance through regular feedback to Management.

Requirements

• Good experience in the low voltage electrical industry.
• Established customer base and good relationships with key customers in the area.
• Experienced sales rep with excellent technical knowledge.
• Electrical sales experience in a wholesaler or as an electrician/contractor.
• Valid driver’s license and own reliable vehicle.

Qualifications

• (No qualifications mentioned in the original job description)

Salary & Benefits

• (Salary information not mentioned in the original job description, therefore skipped)