Cape Town Region: Assistant Facilities Manager (must have retail experience) – Cape Town posted by Talent Evolution Ltd

About the Role

The Assistant Facilities Manager is responsible for supporting the Operations Manager in overseeing the day-to-day operational management of the centre and its facilities. The role ensures that all buildings, equipment, and operational systems are maintained in optimal working condition while ensuring compliance with health, safety, and environmental regulations.

Key Responsibilities

• Provide operational support to ensure the efficient management and maintenance of the centre and its facilities.
• Assist with the day-to-day operations of the centre and facilities.
• Coordinate maintenance activities and ensure that buildings and infrastructure are properly maintained.
• Ensure that plumbing, electrical, air-conditioning, fire systems, mechanical systems, security, cleaning services, gardens, and indoor plants are functioning effectively.
• Conduct regular inspections of facilities to assess operational needs and identify improvement opportunities.
• Ensure that facilities remain clean, safe, secure, and in good repair at all times.
• Coordinate maintenance activities and manage relationships with service providers and contractors.
• Arrange and coordinate third-party maintenance services including contractors, suppliers, and vendors.
• Liaise with contractors on a daily basis to ensure maintenance work is completed according to agreed standards.
• Assist with troubleshooting operational or equipment issues and coordinate corrective actions.
• Support equipment installation and testing where required.
• Respond to emergency maintenance call-outs when necessary.
• Maintain positive relationships with tenants and ensure operational concerns are addressed effectively.
• Liaise with tenants regarding operational or maintenance issues.
• Respond timeously to tenant complaints and service requests.
• Ensure compliance with the centre’s approved Tenant Criteria Document during tenant installations.

Requirements

• Minimum 36 years experience in facilities management, operations management, or a related operational environment.
• Experience coordinating maintenance activities and managing contractors or service providers.
• Experience working in environments involving building maintenance, facilities management, or production operations.
• Supervisory experience managing staff or operational teams advantageous.
• Experience preparing operational reports and monitoring budgets.

Qualifications

Matric Certificate (essential). Bachelors degree or equivalent qualification advantageous. Additional training in maintenance, facilities management, or centre management advantageous.

Salary & Benefits

Salary information not specified in the original job description.