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Cape Town City Centre: IT SYSTEMS TECHNICIAN

Job Description

About the Role

We are seeking an experienced IT Systems Technician to join our team in Cape Town City Centre. As a key member of our support infrastructure, you will be responsible for providing end-user support, troubleshooting hardware and software issues, and managing the full endpoint lifecycle. If you have strong technical skills, excellent communication abilities, and a proactive attitude, we want to hear from you.

Key Responsibilities

  • Provide end-user support for desktops, laptops, mobile devices, and peripherals
  • Troubleshoot hardware/software issues and resolve helpdesk requests independently
  • Manage full endpoint lifecycle (onboarding offboarding)
  • Support Windows 10/11, Microsoft 365, and business applications
  • Act as escalation point for junior technicians
  • Administer Active Directory, Azure AD, DNS, DHCP, Group Policy
  • Support Exchange Online, Teams, SharePoint, OneDrive
  • Assist with Intune and endpoint/device management
  • Maintain documentation, asset management, and vendor coordination

Requirements

  • Grade 12
  • 58 years of experience in a corporate IT support environment
  • Strong Microsoft 365 & Windows Server (Hyper-V / VMware) experience
  • Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP
  • Experience with Exchange, Teams, SharePoint & Defender
  • Working knowledge of network infrastructure and endpoint security
  • Basic SQL knowledge

Qualifications

  • Relevant IT certifications (Microsoft, CompTIA, etc.) preferred

Salary & Benefits

  • Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Cape Town Region

The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.

In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.

Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.

The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.

For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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