Job Description
About the Role
We are seeking an experienced Warranty Administrator to join our team in Cape Town City Centre, supporting the Workshop Manager in managing daily workload efficiently and maintaining high administrative standards.
Key Responsibilities
- Manage daily workload efficiently and maintain high administrative standards
- Build and maintain sound working relationships with other departments
- Ensure adherence to all service department procedures and processes
- Invoice and cost job cards on a daily basis
- Identify, process, and manage warranty claims accurately
- Follow up on warranty claims daily to ensure timely resolution
- Submit customer goodwill claims where failures occur outside warranty parameters
- Prepare and manage all weekend and month-end reports
- Maintain accurate records of all warranty claims and warranty parts
- Liaise and communicate effectively between head office and relevant stakeholders
- Provide relief support to the Service Advisor when required
- Prepare daily summaries of work in progress
- Perform any additional duties reasonably required by management
Requirements
- Matric certificate or higher qualification
- Minimum 23 years warranty experience within a passenger or commercial vehicle dealership
- Warranty and costing background is essential
- Truck industry experience preferred
- Valid Code 8 drivers licence
- Strong attention to detail and administrative accuracy
- Ability to read and write in English
Qualifications
- No specific qualifications mentioned.
Salary & Benefits
- Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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