Job Description
About the Role
Kendrick Recruitment is seeking a motivated Sales & Marketing Coordinator to join a luxury hotel in Cape Town. This role supports the Sales & Marketing Department by optimising administrative efficiency, managing customer queries, and assisting the team in driving revenue growth.
Key Responsibilities
- Build and maintain effective customer relationships, handling enquiries personally or over the phone
- Assist the Sales Team with reservations for FITs, groups, and conferences
- Prepare rate proposals and follow up on business to maximise revenue
- Handle non-residential conference queries and generate new business opportunities
- Maintain and update the customer database and all incoming guest queries
- Administration & Reporting: Maintain accurate and efficient records, both manual and electronic
- Assist management with MIS and departmental reporting
- Manage inventory of all sales aids and promotional materials
- Ensure compliance with health and safety policies within the department
Requirements
- Diploma or Degree from a reputable hotel school
- Minimum 1 year of experience in a similar role
- Fluent in English; additional languages advantageous
- Proficient in Microsoft Office and Opera PMS systems
- Excellent organisational, communication, and problem-solving skills
Qualifications
- None mentioned
Salary & Benefits
- Negotiable DOE (Daily Rate of Engagement)
Note:
This is a live-out position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Western Cape
The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.
In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.
Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.
The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.
In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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