Job Description
About the Role
The Centurion: Easy Roster Administrator role is a critical position within our operations team, responsible for managing and maintaining the Easy Roster system to ensure seamless scheduling of security officers across multiple sites. This is an exciting opportunity to join our high-volume, operationally focused security environment and contribute to the success of our established security contracts and national clients.
Key Responsibilities
- Manage and maintain the Easy Roster system for scheduling of security officers across multiple sites
- Create, update, and optimise rosters in line with client requirements, site specifications, and contractual obligations
- Ensure all shifts are correctly staffed, identifying and resolving shortages, absenteeism, and last-minute changes
- Capture and maintain accurate employee data, including PSIRA details, site allocations, and shift patterns
- Monitor attendance, timekeeping, and shift compliance through the Easy Roster system
- Liaise daily with Operations Managers, Site Supervisors, and Control Room to ensure effective deployment of staff
- Adjust rosters in real-time based on operational requirements, incidents, or emergency redeployments
- Ensure compliance with labour legislation, working hours, overtime, and rest periods
- Generate and distribute daily, weekly, and monthly roster and attendance reports
- Assist payroll by providing accurate hours worked, overtime, and shift data extracted from the system
- Investigate and resolve discrepancies related to rosters, timesheets, and attendance records
- Maintain high levels of data integrity and system accuracy at all times
- Support onboarding of new security staff by allocating them correctly within the system
- Ensure all rostering aligns with client SLAs and security operational standards
Requirements
- Minimum qualification: Grade 12 (Matric)
- 2 – 4+ years’ experience working with Easy Roster (non-negotiable)
- Proven experience in the security services industry (guarding / operations environment)
- Strong understanding of shift scheduling, workforce planning, and large-scale staff deployments
- Knowledge of PSIRA requirements and security compliance standards
- Good knowledge of the NBCPSS Bargaining Council will be advantageous
- Experience working with payroll inputs and time & attendance systems
- Professionally proficient in Microsoft Excel (advanced level required)
- High level of accuracy and attention to detail
- Strong organisational and problem-solving skills
- Ability to work under pressure and manage last-minute changes effectively
Salary & Benefits
R14 000 – R15 000 CTC
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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