Durban: Internal Sales posted by Switch Recruit

April 15, 2026 Jobs in Durban

Switch Recruit

Kwazulu-Natal

Supermarket

Job Description

About the Role

We are seeking a driven Internal Sales professional with experience in electrical distribution or working with electrical products to join our team in Durban. As an Internal Sales representative, you will play a key role in driving sales and delivering excellent customer support, including managing incoming leads, engaging with clients, and processing sales transactions efficiently.

Key Responsibilities

Follow up on inbound inquiries and leads via phone, email, and other communication channels.
Engage with both prospective and existing customers to understand their requirements and recommend suitable products or services.
Build and maintain strong client relationships to encourage repeat business and long-term partnerships.
Prepare and issue quotations, proposals, and sales orders, as well as process incoming sales orders accurately and efficiently.
Maintain detailed and up-to-date records of all customer interactions and sales activities to ensure effective tracking and reporting.
Stay informed on product offerings, services, and industry developments to provide accurate and relevant information to customers.
Educate customers on product features and benefits to support informed purchasing decisions.
Collaborate closely with internal teams to ensure a seamless and efficient end-to-end sales process.

Requirements

Grade 12 (Matric) or equivalent qualification at NQF Level 4.
At least 2 years’ experience in an internal sales or customer service position, preferably within the electrical products or related industry.
Solid knowledge of sales methodologies and customer service best practices.
Competent in the use of sales systems, CRM platforms, and related software tools.

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Qualifications

No specific qualifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Supermarket Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the supermarket industry is a significant sector that employs numerous individuals across various roles. Typically, job seekers in this field can expect to find employment opportunities in areas such as store management, operations, logistics, and customer service. Generally, these positions require a combination of technical skills, business acumen, and excellent communication abilities.

Salaries for supermarket-related roles in Kwazulu-Natal vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Commonly, entry-level positions may fall within the R40 000 to R60 000 per annum range, while senior or specialized roles can command salaries ranging from R80 000 to R150 000 per annum. However, it is essential to note that these are broad estimates and actual salaries may differ based on individual circumstances.

Common skills required for supermarket-related roles include technical knowledge of store operations, business acumen, excellent communication and interpersonal skills, ability to work under pressure, basic computer literacy, and problem-solving abilities. In some cases, additional skills such as project management, inventory control, or supply chain management may be beneficial for career progression.

The supermarket industry is commonly found in various sectors, including retail, food manufacturing, and distribution. Financial services sector companies, technology industry firms, and manufacturing sector organizations often employ individuals in this field. Manufacturing sector companies, in particular, may require staff with expertise in inventory control, warehousing, and logistics.

Career development opportunities for those working in the supermarket industry are varied. Typically, entry-level positions can serve as a stepping stone to more senior roles or specialized positions such as store manager, operations manager, or supply chain manager. With experience and additional qualifications, individuals may also pursue careers in related fields such as logistics management, procurement, or entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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