Menu Close

Durban: Store Manager – KwaZulu Natal (Coastal – East) posted by Cash Crusaders

Advertisement



Job Description

About the Role

Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. As a results-driven leader with a passion for retail and people development, you will be responsible for driving store performance to achieve and exceed sales targets.

Key Responsibilities

  • Drive store performance to achieve and exceed sales targets.
  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Attract and retain a strong and loyal customer base.
  • Oversee inventory controls and ensure effective stock management.
  • Monitor store performance in line with stock availability and customer demand.
  • Ensure exceptional customer experiences that exceed expectations.
  • Review and act on Mystery Shopper reports and customer feedback.
  • Resolve product and service-related complaints quickly and effectively.
  • Lead by example in reinforcing a customer-first culture among staff.
  • Train, develop and motivate staff to reach full potential.
  • Plan for succession and promote internal growth.
  • Manage performance consistently and fairly.
  • Foster a positive, engaging and productive working environment.
  • Ensure strict adherence to company policies, systems, and procedures.
  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

Requirements

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Salary & Benefits

Not mentioned

Working Hours

Retail hours, including weekends and public holidays.

What We Are Looking For

We are seeking a candidate who is willing to relocate within the KwaZulu-Natal East, Coastal region, including Durban, Umhlanga, Tongaat, Verulam, as required for this position.

View Job  Gauteng: HR Manager / IR posted by Smith Garb

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Retail Jobs in Kwazulu-Natal

In the retail sector of Kwazulu-Natal, South Africa, the general job market trends suggest a relatively stable industry with opportunities for growth and development. Typically, retailers in this region focus on providing excellent customer service while managing inventory and maintaining store appearance. Generally, these roles require adaptability to changing consumer needs and preferences.

Salaries for retail positions in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may start within the R10 000 – R15 000 per month range, while experienced professionals may earn between R25 000 – R40 000 per month or more. It’s essential to note that these figures are only a general guide and actual salaries can vary significantly.

To succeed in retail positions, common skills include excellent communication and interpersonal skills, the ability to work well under pressure, and basic knowledge of point-of-sale systems and inventory management software. Other important skills typically required include attention to detail, customer service skills, and the ability to adapt to new technologies and processes. Generally, retailers in this region are expected to be proactive and responsive to customer needs.

The retail sector is a diverse industry, with various sectors commonly employing these roles. Financial services sector retailers often provide financial products and services, while technology industry retailers focus on electronic goods and gadgets. Manufacturing sector retailers may sell products manufactured locally or imported from other countries. Retailers working in these industries typically require knowledge of their specific product lines and market trends.

View Job  Cape Town: Software Engineer (Level 3) – Shop Front Web posted by O'Brien Recruitment

For career development, retail professionals can expect opportunities to advance into management roles or specialize in a particular area, such as visual merchandising or supply chain management. Typically, promotions are based on performance, customer service skills, and adaptability to new initiatives and technologies. With experience and additional training, retailers can move into more senior roles, including store manager or district manager positions, or explore related careers in fields like marketing or human resources.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Durban, Kwazulu-Natal


Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Sandton: Vehicle Sales Executive posted by WMS Secure

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pretoria: General Manager/Operations Director posted by Hire Resolve

Jobs in Gauteng April 24, 2026
Hire Resolve Other Management

An established and reputable manufacturing and installation company within the timber roofing industry is seeking a dynamic and experienced General…

View Job

Johannesburg: CIO posted by Hire Resolve

Jobs in Central Johannesburg April 24, 2026
Computer Hire Resolve Other IT

A South African insurance company that offers a range of affordable insurance products is seeking a CIO strategic technology leader…

View Job

Johannesburg: Senior Investment Analyst posted by Hire Resolve

Jobs in Central Johannesburg Remote April 24, 2026
Accounting Hire Resolve Other Finance

Executive Career Opportunity: Senior Investment Analyst 100% RemoteLocation: Fully Remote (South African Citizens Only)Industry: Investment Management /...

View Job

Johannesburg: Senior Mobile Developer posted by Hire Resolve

Jobs in Central Johannesburg April 24, 2026
Computer Hire Resolve Other IT

A South African company that empowers government entities with cutting-edge, innovative software solutions and customizable platforms, focusing on...

View Job

Centurion: Financial Accountant posted by Hire Resolve

Jobs in Centurion April 24, 2026
Accounting Hire Resolve Other Finance

An established and growing organisation within the manufacturing and distribution sector is seeking a hands-on Financial Accountant to join their…

View Job

Western Cape: Senior Java Developer posted by Communicate Finance

Jobs in South Africa April 24, 2026
Communicate Finance Development

Bachelors degree in Computer Science, Software Engineering, or equivalentMinimum 5+ years of experience coding in JavaProficiency with Spring / Spring…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Durban Area, Jobs in Kwazulu-Natal, Jobs in South Africa

More Jobs in Your Area