Durbanville: Property Portfolio Managers (Body Corporate ) posted by I Grow Wealth Investments

About the Role

We are seeking a highly skilled and experienced Property Portfolio Manager to join our team at I Grow Wealth Investments in Durbanville. As a Property Portfolio Manager, you will be responsible for managing multiple Body Corporate and HOA boards, overseeing day-to-day operations, and ensuring compliance with relevant regulations.

Key Responsibilities

• Serve as an appointed Trustee or Chairperson on multiple Body Corporate and HOA boards.
• Lead governance, decision-making, and strategic direction at board level.
• Ensure all decisions, resolutions, and governance processes comply with STSMA, CSOS Act, and the Prescribed Management Rules.
• Provide expert trustee guidance, ensuring boards operate professionally, transparently, and within mandate.
• Drive long-term growth, stability, and financial sustainability of each scheme.
• Act as the primary instruction point to managing agents on behalf of the board.
• Set performance expectations, SLAs, and monthly reporting requirements for all managing agents.
• Review managing agent performance, service levels, arrears, maintenance, budgets, and compliance.
• Address non-performance decisively and escalate for corrective action.
• Establish and maintain relationships with preferred managing agents, maintenance companies, security providers, legal advisors, insurance brokers, and other professionals.
• Negotiate competitive pricing, value, and service levels across the supplier ecosystem.
• Ensure all selected service providers report through the Portfolio Manager and meet required performance standards.
• Oversee and approve major projects, tenders, and quotations as part of the board mandate.
• Review and approve annual budgets, levy strategies, reserve fund planning, and forecasting.
• Monitor monthly financial performance, including arrears control, special levies, and project budgets.
• Hold managing agents accountable for accurate financial reporting, cash flow management, and audit preparation.
• Ensure compliance with STSMA minimum reserve requirements.
• Oversee maintenance priorities, capital projects, and long-term maintenance plans (LTMP).
• Review RedRabbit / maintenance reporting where applicable through managing agents.
• Approve project scopes, tender processes, contractor appointment, and quality control feedback.
• Represent the board professionally to all owners and stakeholders.
• Ensure communication standards are upheld by managing agents.
• Facilitate owner meetings, AGMs, SGMs, and trustee workshops.
• Ensure complaints, disputes, and queries are handled through correct channels and resolved effectively.

Requirements

• Matric
• NQF 4 in Real Estate
• Minimum 2 years experience in property portfolio/rentals management
• Experience with rentals environment
• Familiarity with PayProp System
• Strong admin & detail-orientation
• Excellent communication and telephone etiquette

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.)