Job Description
Network Operations
- Manage senior network support, including escalations and complex troubleshooting
- Ensure network reliability across diverse environments
VoIP & Telephony
- Monitor VoIP systems (physical & virtual) using dashboards and alerts
- Conduct call quality investigations and performance optimisation
- Support provisioning, automation, and system maintenance
- Contribute to R&D initiatives (e.g., codec optimisation, system enhancements)
- Manage VPN technologies (e.g., WireGuard)
Problem Management & Escalations
- Lead investigations into recurring issues and trends
- Support escalation overflow and high-priority incidents
- Step in to oversee Tier 1 operations when required
Projects & Leadership
- Act as a key technical resource on large-scale projects
- Mentor and guide junior engineers
- Contribute to automation and infrastructure innovation initiatives
Security & Networking
- Configure and manage next-gen firewalls and network security solutions
- Support large on-premises client environments (enterprise scale)
Ticket Management
- Own and drive ticket resolution with a strong focus on SLAs and quality
Technical Knowledge
- Strong experience in VoIP systems and troubleshooting
- Solid understanding of networking principles and infrastructure
- Experience with firewalls, VPNs, and network security
- Ability to handle escalations and complex technical investigations
- A proactive mindset with an interest in automation and optimisation
- Strong communication skills and ability to support/mentor junior team members
- Experience with Linux servers and Docker environments is a nice-to-have
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Eastern Cape
The automotive technician industry is a vital component of the Eastern Cape’s economy, with a growing demand for skilled technicians to maintain and repair vehicles for various sectors. Typically, the job market in this field is relatively stable, with a steady stream of job opportunities available. However, as with any industry, fluctuations in consumer spending and economic conditions can impact hiring patterns.
Generally, automotive technicians in Eastern Cape can expect to earn salaries within the range of R200 000 to R500 000 per annum, although this figure may vary widely depending on factors such as experience, company size, and industry sector. For instance, technicians working for smaller, independent garages may start at a lower salary, while those employed by larger corporations or major automotive manufacturers may earn significantly more.
Common skills required for an automotive technician role include mechanical aptitude, problem-solving abilities, communication skills, and attention to detail. Typically, technicians possess a National Qualifications Framework (NQF) Level 4 or 5 qualification in automotive repair, as well as relevant work experience. Often, employers also require technicians to be certified by industry-recognized bodies such as the Institute of the Motor Industry (IMI).
The financial services sector, technology industry, and manufacturing sector are among the industries that commonly employ automotive technicians. These sectors typically require technicians who can diagnose and repair complex mechanical issues, as well as work efficiently in a fast-paced environment.
Career development opportunities for automotive technicians in Eastern Cape are numerous. Typically, experienced technicians can move into supervisory or management roles, while those with specialized skills may be able to pursue careers in training and education or start their own garages. Many employers also offer on-the-job training and apprenticeship programs to help technicians develop their skills and advance in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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