eThekwini: Senior Technician – CCTV & Access Control – Durban posted by United Business Solutions

About the Role Intervid Africa, an established division of United Business Solutions, is a leading CCTV, Access Control and T&A solutions provider, based in South Africa. We are expanding our team in KwaZulu-Natal and we are looking for an experienced Senior Technician to anchor our technical capability on the ground in Durban. This is not a clipboard-carrying supervisor role. You will be the most technically capable person on every site you walk onto commissioning AI-driven CCTV pipelines, integrating access control with T&A, troubleshooting under pressure, and lifting the standard of every installation that goes out under our name in the region. You will work closely with the projects and sales teams, and report directly to the National Sales Manager. If you are the kind of senior technician who is unhappy when a job is good enough, who reads the manuals nobody else reads, and who would rather solve a hard problem than leave it for someone else in the morning keep reading. Your Key Duties Lead end-to-end installation, commissioning, and handover of CCTV, Access Control and Time & Attendance solutions for major South African enterprises Configure and integrate camera networks, recorders, AI analytics, biometric readers, controllers, and T&A software into clean, well-documented systems Diagnose and resolve complex technical faults across IP networks, power, cabling, and software first-time-right, with proper root-cause analysis Liaise directly with customers in a way that builds trust: explain whats possible, what isnt, and what you recommend Supervise and develop junior technicians on site set the bar high, then hold it there. Carry the standard on every job: clean cable runs, proper labelling, accurate as-builts, on-time sign-off Feed back to the projects and sales teams on customer needs, competitive activity, and product opportunities you see in the field Maintain and update job records, snags, and sign-off documentation in our systems daily Probation: 3 months Our Hiring Funnel (Read Carefully) Only candidates who follow the full process will be considered. Submit your CV to Include a written answer to this question in the body of your email: Tell me about the hardest operational or technical problem youve ever solved in the field. How exactly did you solve it? Describe every step. Dont summarise describe every step. In the subject line of your email , include your answer to this technical question: What does PoE stand for in CCTV / Access Control installation? Use this exact subject line format: Senior Technician Durban [your answer] [Your Full Name] . Shortlisted candidates will be invited to a structured technical interview and asked to complete a short on-site practical assessment. Applications that do not follow all 4 steps will not be considered. Minimum Qualifications National Senior Certificate / Matric At least 5 years of proven hands-on experience installing and commissioning CCTV, Access Control, and/or Time & Attendance solutions Valid drivers license own reliable transport Excellent communication skills in English, both with customers and with junior technicians Able to work under pressure, run sites independently, and deliver to deadlines that customers actually care about Based in (or willing to relocate to) the Durban / eThekwini area Further Advantageous Skills PDI certification Hands-on experience with Hikvision, Dahua, Paxton, Idemia, ZKTeco, Impro, Axis or Milestone platforms Experience commissioning AI video analytics or LPR Experience with networked installations VLANs, managed switches, structured cabling