Job Description
About the Role
We are seeking a skilled Helpdesk Technician to join our team in Gauteng. As an L2 technician, you will be responsible for providing technical support to our clients and resolving issues efficiently.
Key Responsibilities
- Respond to client inquiries and resolve technical issues via phone, email, or chat
- Provide level 2 technical support for Microsoft 365, Active Directory, Veeam backup & Replication, and networking fundamentals (DNS, DHCP, VLANs,TCP/IP)
- Collaborate with higher-level technicians as needed to resolve complex issues
- Maintain accurate records of client interactions and issue resolutions
Requirements
- CompTIA A+
- CompTIA N+
- Microsoft 365/Microsoft Certifications
- Fortinet NS4 (or CISCo, CCNA of equivalent)
- Matric required with mathematics and physical science as subjects passed
Qualifications
- IT Degree
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Gauteng
The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.
Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.
Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.
The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.
Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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