Gauteng: Senior Accounts Receivable Specialist (CA(SA) / ACCA) posted by Stonebridge HR Solutions

About the Role

The Accounts Receivable Specialist is responsible for managing end-to-end accounts receivable activities with a strong focus on customer-facing engagement, timely collections, accurate cash application, and clean customer accounts.

Key Responsibilities

• Own day-to-day AR operations for allocated customers, maintaining accurate balances, clear account status, and consistent customer-facing service.
• Drive customer collections through proactive, high-energy engagement (calls, emails, meetings), disciplined follow-ups, and effective negotiation to secure payment commitments.
• Maintain monthly debtors aging and use data-driven analysis to prioritize collection activities; perform daily and bi-weekly follow-ups and escalate risks appropriately.
• Resolve overdue/default scenarios by applying effective conflict management, agreeing with customer resolutions, issuing default notices where required, and supporting KAMs with legal handover documentation.
• Provide customers with statements, open item reports, and invoice documentation to enable timely payment processing and reduce avoidable disputes.

Requirements

• Bachelor’s degree in finance or
• Professional accounting qualification ACCA or CA(SA) are preferred
• At least 3 to 4 years of experience in Accounts
• Experience with top tier customer

Skills

• Highly customer-facing with a confident, high-energy approach; builds credibility through clear communication and consistent follow-through.
• Strong stakeholder engagement skills, partnering effectively across Sales, KAMs, Operations/Property, Power, Utilities and Finance to progress actions and unblock issues and accelerate cash collection.
• Highly analytical and detail-oriented, able to interpret aging/open-item data, identify root causes, and prioritize work to deliver cash and customer outcomes.
• Proven Oracle (ERP) experience, including investigation, reconciliation, and actioning of customer account items (e.g., invoices, credits, allocations, unapplied cash).
• Demonstrated ability to resolve conflicts and disputes professionally, driving timely customer resolutions while protecting company cash flow and controls.
• Have a Collections mindset with experience driving overdue recovery through proactive outreach, negotiation, and escalation where required.
• Supportive, service-oriented style—balances firmness on payment commitments with positive customer experience.
• Have a continuous improvement mindset: able to identify process gaps and implement practical improvements to enhance efficiency, reduce rework, and improve billing/AR.

Salary & Benefits

Salary details not provided

Environment

Hybrid working 3 days (60%) of work week in office and 2 day (40%) work from home.