Job Description
About the Role
The Warranty and Costing Clerk role at Mototeam (Pty) Ltd involves ensuring accurate and up-to-date warranty administration, processing claims, and maintaining job card accuracy within the service department.
Key Responsibilities
- Ensure all warranty administration within the service department is accurate and up to date
- Register vehicles under warranty on the warranty system
- Process warranty and maintenance claims accurately and timeously
- Check and maintain job card accuracy (labour, costs, VIN, engine numbers, service history)
- Ensure correct allocation of labour and repair costs
- Process invoices for outwork accurately
- Prepare quotations where required
- Monitor and correct warranty claim errors and job card reversals
- Check work in progress and daily invoice system updates
- Track claim queues, debtors, outstanding cash, and age analysis reports
- Follow up on delayed payments, queries, and car hire updates via dealer portal
- Compile and submit required reports daily/weekly
- Assist with service administration and service calls when required
- Adhere strictly to manufacturer warranty policies and procedures
- Perform self-audits on job cards to ensure accuracy
- Audit adherence
- General administration of day-to-day invoices
Requirements
- Matric
- Minimum of 3 years Warranty claims & costing experience within a Franchise Motor Dealership
- Literate on Autoline / Kerridge / Evolve / Pinnacle
- Strong attention to detail and strong admin skills
- Good customer care skills
- Good interpersonal and communication skills
- Ability to work under pressure in a structured OEM environment
Salary & Benefits
Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Gauteng
The automotive sales industry in Gauteng, South Africa is typically a dynamic and competitive field, with many companies looking to hire talented professionals to drive their sales performance. Generally speaking, the job market for automotive sales positions in the province has been steady over the past few years, with some fluctuations due to economic trends. However, common industries such as financial services sector and technology industry often require skilled automotive sales professionals.
Typically, salaries for automotive sales positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary ranges for entry-level automotive sales roles typically start around R15 000 to R25 000 per annum, while more senior or specialized roles may command salaries ranging from R40 000 to R80 000 per annum or more. However, these are general estimates, and actual salaries can vary significantly depending on individual circumstances.
Common skills for successful automotive sales professionals in Gauteng include strong communication and interpersonal skills, the ability to build rapport with customers, and a solid understanding of the products and services offered by dealerships. Other essential skills often include sales and negotiation techniques, product knowledge, and technical aptitude (e.g., familiarity with vehicle systems). Additionally, many employers value candidates with excellent problem-solving skills, adaptability, and a customer-focused mindset.
The automotive industry in Gauteng commonly employs sales professionals across various sectors, including but not limited to the financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with customers, understanding their needs, and presenting solutions that meet those needs.
Career development opportunities for automotive sales professionals in Gauteng are varied and abundant. Many employers offer training programs, mentorship schemes, and performance-based promotions to help employees advance their careers. Additionally, specialized skills such as franchise management or automotive product knowledge can open doors to senior leadership roles or entrepreneurial ventures. With experience and hard work, talented automotive sales professionals can build a fulfilling and lucrative career in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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